Master Scheduler

Master SchedulerLocation: North Austin, Texas (Onsite)Reports To: Supply Chain Planning ManagerDirect Reports: Materials Planner – Motors; Materials Planner – Fan SystemsTravel: As required, including Ramos Arizpe, MexicoPosition SummaryThe Master Scheduler is responsible for translating customer demand, forecasts, backlog, and long-range business requirements into an executable, capacity-constrained master supply plan across Infinitum's Motor and Fan Systems operations. The role owns the Master Production Schedule and provides a forward-looking view of supply, capacity, inventory, and material constraints to support reliable customer commitments.The Master Scheduler is the primary Supply Chain point of contact for Sales Operations / Customer Service for product availability, customer requested dates, and supply commitments. The role leads two Materials Planners located in Ramos Arizpe—one supporting Motors and one supporting Fan Systems—and serves as the focal point for coordinating supply between Motor manufacturing and the Fan Systems contract manufacturing network.Key ResponsibilitiesTranslate customer orders, forecasts, backlog, and long-range demand into an integrated Master Production Schedule for Motors and Fan Systems.Review customer requirements against available inventory, manufacturing capacity, material availability, supplier constraints, and production lead times before establishing supply commit dates.Serve as the primary Supply Chain interface with Sales Operations / Customer Service for product availability, customer requested dates, committed dates, pull-ins, expedites, and delivery-risk communication.Provide realistic and executable customer delivery commitments using available-to-promise and capacity-to-promise principles; escalate requirements that cannot be supported and provide recovery or alternative scenarios.Review long-range demand against manufacturing capacity, labor, equipment, supplier constraints, and Contract Manufacturer capabilities; identify capacity gaps early enough to support mitigation decisions.Develop and maintain capacity outlooks by product family and planning horizon and support annual operating plans, forecast reviews, and long-range capacity planning.Coordinate supply between the Materials Planner – Motors and Materials Planner – Fan Systems to ensure Motor production supports both direct Motor demand and Fan Systems requirements.Establish priorities and allocation recommendations when available Motor supply cannot fully support all customer and Fan Systems requirements.Ensure Fan Systems motor requirements are incorporated into the Ramos Arizpe Motor production plan with sufficient lead time to support Contract Manufacturer schedules and customer commitments.Lead and develop the two Materials Planners; establish planning standards, priorities, operating cadences, escalation requirements, and accountability for schedule adherence and material availability.Review planner-generated material plans, shortage reports, inventory risks, and production schedules for alignment with the Master Production Schedule and business priorities.Lead cross-functional demand-versus-supply and production planning reviews with Sales Operations, Purchasing, Manufacturing, Contract Manufacturing, Logistics, Import/Export, Engineering, Quality, GTM, and Finance.Identify supply, material, capacity, supplier, logistics, and Contract Manufacturer constraints and drive timely recovery plans, escalation, and executive visibility.Coordinate with Purchasing on long-lead materials and supplier constraints; with Engineering on ECO/MCO transitions and NPI; and with Logistics/Fulfillment on product availability and shipment requirements.Maintain and govern master scheduling parameters within ERP/MRP and planning systems, including planning horizons, lead times, production rates, capacities, lot sizes, and scheduling rules.Support implementation and optimization of NetSuite, Kinaxis, dashboards, reporting automation, and exception-based planning processes.Develop and maintain planning reports and KPIs covering customer commitments, OTIF, master schedule attainment, schedule adherence, capacity utilization, material availability, backlog, forecast alignment, and inventory health.Conduct root-cause analysis of missed schedules and customer commitments and drive corrective actions that improve planning reliability and execution.Qualifications & ExperienceRequired7+ years of progressive experience in master scheduling, production planning, supply planning, materials planning, production control, or manufacturing supply chain.Demonstrated experience creating and managing a Master Production Schedule in a manufacturing environment.Strong experience balancing customer demand with manufacturing capacity, material availability, inventory, and lead-time constraints and establishing reliable delivery commitments.Strong knowledge of MRP, BOMs, capacity planning, production scheduling, inventory management, ATP/CTP concepts, and supply-demand balancing.Experience coordinating multiple manufacturing operations, product lines, or external manufacturing partners.Demonstrated people leadership or experience directing planning teams and cross-functional planning activities.Strong ERP/MRP experience; NetSuite, Oracle, SAP, or similar systems.Advanced Excel skills, including PivotTables, XLOOKUP/VLOOKUP, data analysis, management of large data sets, and familiar with AI tools.Strong analytical, communication, and stakeholder-management skills with the ability to make and communicate supply decisions under competing priorities.PreferredExperience with motors, Fan Systems, HVAC equipment, electromechanical products, electronics, or other complex manufactured products.Experience coordinating vertically integrated manufacturing where one operation supplies components or subassemblies to another, including Contract Manufacturers and consigned-material models.Experience supporting manufacturing operations in the United States and Mexico.Experience with advanced planning systems such as Kinaxis and familiarity with Arena or another PLM system and ECO/MCO processes.Experience with AI tools, Power BI, DAX, and planning/reporting automation.APICS CPIM, CSCP, or similar supply chain certification; bilingual English/Spanish is a plus.Competencies That Win in This RoleCustomer commitment discipline: makes commitments based on executable capacity, materials, and supply—not optimism.End-to-end planning mindset: understands the dependency between customer demand, Motors, Fan Systems, suppliers, manufacturing capacity, and inventory.Forward-looking risk management: identifies supply and capacity constraints before they affect customer commitments.Decisiveness and prioritization: makes clear allocation and scheduling decisions when demand exceeds available supply.Cross-functional influence: aligns Sales Operations, Manufacturing, Purchasing, and other stakeholders around one credible supply plan.Leadership and analytical rigor: develops planners, establishes accountability, and converts complex data into clear business decisions.Key Performance IndicatorsCustomer On-Time Delivery / OTIF and customer requested date vs. committed date performance.Master Production Schedule attainment and production schedule adherence.Backlog and past-due customer orders.Capacity utilization and timely visibility of constraints.Material availability / build readiness.Forecast-to-supply alignment and inventory health.Timeliness and accuracy of supply-risk escalation and customer commitment updates.Why Join InfinitumBe part of a sustainability-driven company transforming the motor industry.High-visibility role directly tied to customer delivery performance and growth.Opportunity to help scale Infinitum's integrated supply planning and manufacturing operating model.Direct exposure to advanced product design and manufacturing execution in a mission-driven company.Comprehensive Health Coverage (Medical/Dental/Vision)Short-Term & Long-Term Disability CoverageHealth Savings Account (HSA) - includes employer contributions.Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account401(k) - Traditional and RothOpen Paid Time Off (PTO)12 Paid HolidaysCommunity give-back opportunities.Career growth with exposure to cutting-edge manufacturing supply chain technologies.Infinitum embraces diversity and is an equal opportunity employer.Agency representatives, we appreciate your interest, but we've got this!