Human Resources Specialist

Provides support across various functional areas of the human resources department, including but not limited to, operational oversight, employment lifecycle processes, personnel records, recruitment, and insurance benefits. The specialist is dedicated to ensuring that department operations are conducted smoothly and align with the highest standards of company policy and legal compliance. Working under direct supervision, the Specialist is crucial in preserving the efficacy of departmental procedures and systems. Accountable for adhering to the Bank’s BSA, AML and Office of Foreign Asset Control (OFAC) applicable policies. Employee must follow specific unit procedures developed in compliance with the policies. Employee is also responsible for reporting any suspicious activity and/or transactions in accordance with the Bank’s processes and comply with any mandatory BSA, AML and OFAC training assigned. Essential Job Functions Centralize budget creation, forecast and monitoring to identify variances. Oversee and utilize systems including OnBase, ADP, Talent Center, Xapiens, Vacancy Management System, and additional platforms as adopted, ensuring streamlined department operations and peak performance across all systems. Generate and analyze ADP reports, ensuring accurate processing and data management. Maintain and produce department reports for Corporate and Regional personnel, ensuring they reflect current operations and strategic goals. Collect, review, and submit corporate credit card expenses report in a timely manner. Coordinate internal audit activities and assist with internal monthly SOX reviews to uphold operational integrity. Update and maintain vendor management information, while also meeting annual documentation requirements and addressing any ad‑hoc needs. Support the revision of department procedures and policies. Ensure compliance with Federal and State Labor Laws and internal policies detailed in the Employee Manual. Assist HR Manager and Team as needed. Support Training Initiatives – Execute the Employee Volunteering Program. Support and Execute the Employee Engagement Activities. Oversee mandatory absences processes and ensure compliance, reporting and monitoring. Support recruitment efforts in alignment with departmental needs and objectives. Verify all documents for eligibility and legal compliance, such as I-9 forms, E-Verify, OFAC. Prepare monthly payments of insurance premiums on time to avoid risk of cancellation; conduct reconciliation and compare monthly billing charge with the employees’ monthly contributions to prevent discrepancies. Enroll and update any insurance information or records through the insurance carrier website. Calculation of final insurance contribution of terminated employees – reconciliation of insurance GL accounts monthly, allocation of any difference, and reporting terminated employees to the insurance broker for COBRA purpose. Assist in the preparation of new hire insurance packages. Coordinate and execute employee-related activities and events. Manage uniform distribution and inventory management to ensure availability and proper allocation. Covers reception area according to the schedule – provide cross‑functional support within the department as needed. Single country (1 region) Education Level Work Experience 1–2 years 2 years equivalent experience in HR and / or Knowledge, Skills, Abilities Good communication skills are required for this position Good mathematical, writing, computer and communication skills Ability to use office equipment, such as computer terminal, calculator, copier, fax machine Able to handle stress Customer Focus Anticipate and provide service excellence to both internal and external customers. Building Strong relations Establish, sustain, and foster both internal and professional contacts to build, enhance and connect to Firstbank services. Communication Deliver clear, effective communication and take responsibility for understanding others. Problem Analysis & Solution Identify problems and conduct appropriate analysis involving others to search for the best solution. Ownership Take initiative and assume personal accountability for goals, outcomes, and deadlines. Vision & Values Understand the organization’s vision and uphold the values in everyday work and actions. At higher levels take long-term view and share with others the vision and the organization path ahead. Collaboration & Teamwork Provide direction and leadership to help teams achieve goals and operate Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this position include close and distance vision. While performing the duties successfully perform the essential functions of this position it is regularly required to sit; use hands and to finger, handle or feel, talk, and hear. The employee is occasionally required to stand and walk. Able to handle pressure. Work Environment Employees in this job work in an office environment with a comfortable room temperature, good lighting, and quiet conditions. These employees are exposed to external elements when representing the corporation at external events and may be required to work extended hours, including holidays, should these coincide with company events. Must be available for travel within and outside of Puerto Rico should it become necessary. Supervision Independent Judgment The degree of judgement is related to the compilation and/or presentation of simple information. The degree of judgement is related to data processing and/or presentation of possible recommendations. The degree of judgement is related to integration or coordination of varied elements and its applications to specific subjects. The degree of judgement is related to identification and definition of new problems of moderate complexity. The degree of judgement is related to continuous analysis of specialized and complex subjects. The degree of judgement is related to creation, development and implantation of policies, strategies, and work methods of general application. The degree of judgement is related to recommendation of action or decision on subjects of impact for essential functions of the Bank. Impact Errors The impact of errors of this position could impact the credibility and confidence of the employees and could have a considerable moral and legal impact on the Bank #J-18808-Ljbffr