House Supervisor

The Lindner Center of HOPE is a nonprofit, comprehensive mental health center and global leader offering state-of-the-science diagnosis and treatment of the most pervasive mental illnesses of our time.

• One of the first centers designed as a fully integrated system of care to address deficiencies in mental health care as identified by the Institute of Medicine.
• Innovative residential assessment, inpatient and outpatient programs in partnership with UC Health serving more than 54,660 patients from around the world.
• A leader in research and collaborations that are advancing the field and positioning Cincinnati as a national leader in mental health care.

We embrace the many talents, skills, and experiences our employees bring to Lindner Center of HOPE. Everyone is encouraged to use their unique gifts to express ideas, make meaningful contributions to our programs and genuine connections with patients and family, as well as strengthen donor, referrer and community relations.

At Lindner Center of HOPE, you’ll have the opportunity for a consistently rewarding career, working for an organization that shares your desire and ability to make a demonstrable difference in the lives of people living with mental illness.

Major Duties and Responsibilities:

• Oversees the delivery of care on programs
• Observes the care provided on each program within the assigned shift
• Provides immediate feedback to staff related to observations
• Engages with staff, providing ongoing feedback into performance
• Ensures completion of patient schedule and programming.
• Assists in the planning & implementation of care related to complex patients
• Provides program management with feedback about programming, structure, function, or staff performance
• Deploys resources to meet patient care needs
• Recognizes changes in volume or acuity
• Reviews staffing schedules for the next 24 hours
• Adjusts staffing based on the census & patient care needs
• Initiates procurement of additional staff
• Plans, delegates & organizes work assignments with staff
• Delivers direct care as necessary
• Addresses clinical or physical capacity situations
• Acquires the equipment & supplies to meet patient needs
• Responds to urgent or emergent situations in the organization
• Assesses situations for urgency
• Involves self in the resolution of crisis situations
• Assures that appropriate functions & reports are complete as designated
• Monitors the support functions to ensure adequate service
• Completes assigned reports & monitors
• Submits reports to the appropriate person or department
• Participates in the development of staff
• Meets the immediate learning needs of staff by providing education, resources, or information
• Communicates identified learning needs to the Clinical Manager and Chief Nursing Officer. More global needs are communicated to the clinical educator.
• Facilitates staff involvement & attendance of learning opportunities
• Assists in the human resources processes
• Participates in interviewing & selecting identified staff
• Provides input into evaluation of staff performance
• Makes recommendations to managers related to development, promotion, coaching, or corrective action needed
• Acts as a resource for policy, procedure, standards, regulations, mission & vision
• Has a good working knowledge of the applicable standards & regulations
• Interprets organizational policy, procedure, mission & vision for others
• Participates in the continuous improvement of the organization through the quality improvement process
• Completes monitors for the specific indicators
• Assists in the identification of organizational monitors
• Implements actions that result in continuous improvement of quality & compliance
• Participates in the organization wide quality measures
• Performs the role of Qualified Medical Person in walk-in or transfer situations
• Completes standardized assessment
• Collaborates with physician to determine emergency medical condition
• Supports stabilization of condition to reduce risk of deterioration
• Facilitates appropriate transfer to accepting facility
• Promotes professional relationships
• Facilitates inter & intra departmental communication to improve effectiveness & efficiency
• Cultivates external customer relationships with primary vendors & colleagues
• Responds immediately to customer feedback
• Participates in meetings with referral sources & external agencies
• Perform other duties as assigned

Position Qualifications:

• Registered Nurse in the State of Ohio. Graduate of an accredited school of nursing.
• Bachelor's Degree in Nursing. (preferred)
• Two years of psychiatric nursing experience
• CPR Certification required.
• Certification of Psychiatric Mental Health Nursing from the American Nurse Association Credentialing Center (preferred)
• Demonstrates the knowledge and skills necessary to provide age-specific and developmentally appropriate care for the spectrum of populations admitted to LCOH
• Effective leadership skills and the ability to build a strong departmental team. Function effectively as a team member with other staff members of the Lindner Center of HOPE.
• Ability to enthusiastically follow and model the Lindner Center of HOPE mission, vision and values

Physical Requirements:

To effectively care for patients, employees must be able to push, pull and lift up to 50 lbs on a regular basis, and be able to stand or walk about 90% of a work shift. Must be able to see, talk, and hear coworkers, patients, and others.

All candidates extended conditional offer of employment will be subject to will conduct a WebCheck (BCI & FBI Fingerprinting). Fingerprints will be submitted to the Bureau of Criminal Investigation (BCI) and the Federal Bureau of Investigation (FBI). The reports from these agencies will include criminal record information. Lindner Center of HOPE will follow the requirements for employment based on the State of Ohio Administrative Code 5122-30-31, and any other regulatory requirements regarding criminal background checks. Lindner Center of HOPE also reserves the right to obtain Consumer Reports and/or Investigative Consumer Reports as defined in the Federal Fair Credit Reporting ACT (FCRA).

Lindner Center of Hope is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.