Protective Services Officer II | Secure & Support Residents

Career Opportunities: Security Officer II (21387)

Posting ID 21387-Posted 09/11/2026- Health & Human Services Comm - Security - Protective Services - Denton State Supported Living Center - Not Eligible for Telework - Additional Shifts available (2) - b. $3000 - $4999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage .

Functional Title: Security Officer II
Job Title: Security Officer II
Agency: Health & Human Services Comm
Department: Security
Posting Number: 21387
Closing Date: 11/10/2026
Posting Audience: Internal and External
Occupational Category: Protective Services
Salary Range: $3,100.00-$4,365.66
Pay Frequency: Monthly
Salary Group: TEXAS-A-13
Shift: Day
Additional Shift: Evenings (Second); Nights (Third)
Telework: Not Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location: Denton State Supported Living Center
Job Location City: DENTON
Job Location Address: 3980 STATE SCHOOL RD
Other Locations: None
MOS Codes: 0300,0311,0365,0369,0370,5803,5811,5812,5814,5821,8151,8152,8154,8156,113X,11A,11B,11C,11Z,180A,18A
18B,311A,31A,31B,31D,31K,31PX,31Z,3P0X1,649X,715X,749X,GM,MA,ME,MLES,MST,OAF10,OAF12,OAP10,OAP14
OAR10,OAR13,OS,OSS,SO

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Security Officer II is responsible for maintaining a secure and protective environment at the [XXXX (insert name of facility] by observing and taking action and reporting incidents or security violations involving the residents and initiating emergency response as appropriate. Monitors alarms and surveillance cameras, patrols the buildings and grounds, checks badges or proper identification at facility gate/entrance, and handles after-hours emergency calls that would enhance the safety of facility residents, employees, and visitors. Responsible for the dissemination and coordination of emergency responses and information, and notification to facility management and law enforcement if appropriate, in the event of emergency and/or security violation situations. Performs monthly fire extinguisher inspections in all buildings. Identifies unfamiliar persons on campus and within the homes/buildings as captured on surveillance cameras and during routine patrols. Ensures appropriate lighting for the safety of residents, staff, and visitors. May train other security officers. Works at a facility serving individuals who have complex needs and who may exhibit aggressive and/or self-injurious behaviors. Works under general supervision with moderate latitude for the use of initiative and independent judgment. Completion of work requires the use of established methods and/or techniques and decisions are varied but based on well-defined guidelines.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Monitors surveillance cameras in state supported living center/state hospital buildings for unauthorized persons, fires, and unusual occurrences and incidents and reports emergencies immediately upon discovery. Reports abuse, neglect and/or exploitations allegations through proper channels if suspected during surveillance camera monitoring.

Conducts routine patrol of buildings and grounds taking appropriate action upon discovery of unauthorized persons or activities.

Responds to all fire alarms and investigates the cause of alarm, taking any emergency action if necessary in accordance with training received. Assists with fire drills and other proactive life safety checks as directed.

Handles the dissemination and coordination of emergency responses and information, and notification to facility management and law enforcement personnel, if appropriate, in the event of emergency and/or security violation situations.

Assists in the apprehension of suspects, where reasonably possible, in cases of unauthorized entry into buildings and work areas, malicious mischief, or other violations.

Prepares timely and accurate documentation relative to emergencies and/or security violations.

Evaluates and makes recommendations for changes to security regulations.

Trains, coaches, and mentors’ new security officers as needed.

Attends and participates in all mandatory training to meet requirements, maintain job-competence, and develop professionally.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Knowledge of the building or premises security, use of surveillance equipment, and of the rules and regulations pertaining to building admissions and exits, and of alarm devices.

Skill in oral and written communication, including writing incident and other investigative reports.

Ability to communicate with potentially aggressive residents, visitors, and employees.

Ability to patrol grounds, detect danger, and take appropriate action.

Physical ability to walk extensively, run occasionally, and assist in restraining during an emergency.

Ability to drive a state-vehicle.

Ability to prepare concise reports.

Ability to train others.

Ability to remain calm, reasonable, and react quickly in an emergency situation.

Skill in defusing potentially difficult situations.

Skill in monitoring and assessing situations and determining appropriate response.

Knowledge of basic traffic and parking regulations.

Registrations, Licensure Requirements or Certifications:

Must possess valid Texas driver’s license or obtain it no later than 90 days after hire date. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.

Initial Screening Criteria:

High School diploma, GED, or 12 months of work experience is required.

Work experience in security, law enforcement, or military is preferred.

Work experience with people with intellectual or developmental disabilities or mental health issues is preferred.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions .

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on click.appcast.io. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.