Desktop Support Engineer
TECEZE
Job Description
Job Summary:
\n- \n
- We are looking for an L1 Deskside support professional to provide first-level technical support for the Emerson Houston location. \n
Key Responsibilities:
\n- \n
- Provide L1 technical support and troubleshoot user issues. \n
- Monitor and resolve incidents and service requests. \n
- Perform basic hardware, software, and network troubleshooting. \n
- Escalate complex issues to the appropriate support teams. \n
- Maintain proper documentation and follow IT support processes. \n
Required Skills:
\n- \n
- Experience in L1/Desktop Support or Service Desk support. \n
- Good knowledge of Windows, hardware, software, and basic networking. \n
- Strong troubleshooting and communication skills. \n
- Ability to work independently and manage support tickets effectively \n
Vacancy posted 7 days ago
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