Practice Manager

About Us At Hotze Health & Wellness Center, we believe people deserve a personalized path to better health and vitality. We are a cash-based practice, which allows us to focus on each individual's needs rather than the restrictions of insurance requirements. Our approach emphasizes natural, restorative solutions that help people regain energy, balance, and quality of life‑without unnecessary reliance on pharmaceutical drugs. Job Description The Practice Administrator is responsible for leading and directing the nursing and medical support team to ensure maximum results are achieved while providing exceptional guest service. Essential Duties & Responsibilities Drive operational excellence by identifying and implementing solutions that enhance guest experience, efficiency, and productivity. Work to achieve financial targets, with focus on ongoing care, ancillary services, and membership growth. Oversee staffing strategy and guest scheduling to ensure optimal resource utilization and exceptional service delivery. Lead medical team performance by setting quarterly priorities, facilitating accountability, and reporting on progress. Supervise and develop medical practice staff, including routine 1:1 meetings and performance evaluations. Coordinate implementation of new treatment offerings. Oversee guest service resolution to ensure alignment with organizational standards. Develop, implement, and maintain office policies, procedures, and regulatory compliance standards. Manage practice financial operations including budget adherence and invoice oversight. Lead daily huddles and participate in weekly provider meetings. 30-90 Day Action Plan The expectations of a 30-90 Day Action plan will be discussed with the President upon beginning employment. A draft of this plan will be created by the Practice Administrator after the first week of orientation/observation and submitted to the President. This drafted action plan will be discussed with the President and formalized together during weekly mentoring meetings. Typical Work Hours Monday – Thursday 7:30 a.m. to 5:15 p.m. Friday 7:30 a.m. to 12:30 p.m. Classification Exempt Supervisory Responsibility Number of Employees supervised: approximately 20 Position Reports To President #J-18808-Ljbffr