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Director of Customer Experience & Service Excellence

Arizona Water Company

Arizona Water Company is seeking a Director of Customer Service in Phoenix to lead the customer service organization. The role oversees contact center operations, billing support, and customer experience initiatives while aligning with corporate strategy and regulatory requirements. The position requires a Bachelor's degree and at least ten years in customer service leadership, with five years managing multiple supervisors. Travel may be required and a valid Arizona driver’s license is expected. #J-18808-Ljbffr Arizona Water Company

Vacancy posted 3 days ago
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