Director of Customer Experience & Service Excellence
Arizona Water Company
Arizona Water Company is seeking a Director of Customer Service in Phoenix to lead the customer service organization. The role oversees contact center operations, billing support, and customer experience initiatives while aligning with corporate strategy and regulatory requirements. The position requires a Bachelor's degree and at least ten years in customer service leadership, with five years managing multiple supervisors. Travel may be required and a valid Arizona driver’s license is expected. #J-18808-Ljbffr Arizona Water Company
$120k - $140k
A leading global health technology firm is seeking a Senior Director of Customer Service Excellence in Phoenix, AZ. This role involves leading a transformation of their customer service operations, ensuring efficiency and high-quality service delivery. Ideal candidates...Suggested- ...opportunity. This newly created Sr. Dir. of Customer Service Excellence role will lead a high-impact... ...Eligible: yes Position Summary The Senior Director - Customer Service Excellence is more... ...solutions that elevate the customer experience and support business growth. Ensure...SuggestedFull timeLive inWork at officeFlexible hoursWeekend workAfternoon shift
- SmartRent, based in Scottsdale, AZ, seeks a Director of Customer Service to oversee the strategic and operational management of the department... ...agents to deliver exceptional resident and property manager experiences using our platform. This hybrid role requires driving...Suggested
- SmartRent, a leading proptech company, seeks a Director of Customer Service to oversee a nationwide and offshore team, shaping strategic direction... ...with product and engineering to optimize the support experience. Hybrid role from Scottsdale, AZ headquarters. #J-18808-...Suggested
$120k
Director, Voice of Customer/CX- Financial Services Phoenix, AZ | Compensation: $120,000 base salary + 20% annual bonus | Schedule:... ...Operations, or related field. 7+ years of experience in customer experience, operational excellence, or related leadership roles. Proven...SuggestedLocal areaImmediate startMonday to Friday$105k - $115k
...guides decisions, relentless service sets the bar, and we thrive... ...impact at scale.Job Description:Customer Success Manager - AI‑Powered... ...Is a Great Fit If You:Have experience supporting customers in a... ...improvement and operational excellence through smart processes, data...Full timeLocal area$78.8k - $145.13k
...questions. Through our products, education, and services, MedInsight is making an impact on... ...is essential.Preferred Skills and Experience: Bachelor’s degree in related field or equivalent... ...(written and verbal)Team player with excellent interpersonal skillsAdditional Skills (...Full timeWork experience placementRemote workFlexible hours- ...passionate about creating exceptional experiences, for our customers and our team. We're looking for a... ...Success, Account Management, Client Services, Customer Experience, or another customer... ...CRM (HubSpot experience is a plus).Excellent verbal and written communication...
$75k - $100k
...Customer Success Manager Remote - US What You Will Be Doing... ...Escalate issues appropriately to Services, Support, and Product, and... ...deliver a seamless customer experience and represent the voice of... ...-improvement mindset ~ Excellent communication and presentation...Remote workFlexible hours$67.2k - $108.2k
...Full time REQ-1000050502 Customer Success Manager –Remote... ...with a relentless pursuit of excellence. People who care about making... ...degree or equivalent practical experience preferred ~1–3 years of... ...support, help desk, or customer service, preferably in a SaaS or...Full timeLocal areaRemote work$100k
...improve outcomes for their members. The Customer Success Manager will own a portfolio of... ...the employer, the broker, and the member experience simultaneously. This is not an entry-level... ...and growth across a book of business Excellent verbal and written communication skills...Temporary workWork at officeRemote work$89.6k - $157k
...in professional information services that combines deep domain knowledge... ...content and services that customers need to make decisions with... ...opportunities to improve the customer experience and create additional account... ...Suite applications (Word, Excel, PowerPoint, Outlook)....Work experience placementWork at office- ...leaders within their organization to excel. A customer-first mindset is critical for this role... ...Team Managers.Promote an engaging agent experience through other leaders.Conduct team... ...Policy, please click here.Job SummaryJob number: R30127Profession: Customer ServiceFlexible hoursShift workAfternoon shift
$55k - $60k
...truck upfitter specializing in fleet customization and equipment installations to hire a... ...commitment to quality, precision, and service excellence. The Sales Manager manages inbound... ...~ Deliver an exceptional customer experience aligned with the company’s high standards...Permanent employmentFull timeMonday to Friday- ...We are looking for leaders to join our Customer Service Operations Team who are passionate not... ....What You’ll Need:2-5 years’ working experience in a customer service or call center environment... ...in a fast-paced environment.Excellent verbal and written communication abilities...Hourly payWork experience placementWork at officeAfternoon shift
$22.25 - $27.82 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor I - You are accountable... ...associates, coaching associates on customer service, leading company training initiatives... ...: Takes responsibility for excellent customer experiences and reliably delivers...Hourly payWorldwideShift work- ...Interactive, based in Phoenix, AZ, seeks an Operations Manager — Customer Success to lead onboarding, account management, and support... ...campaigns align with client goals. Ideal candidates have leadership experience in SAAS/digital marketing, strong analytical abilities, and a...
- Dew Wealth Management in Phoenix, AZ is seeking a Client Experience Director to be the connective tissue between service excellence and entrepreneurs who trust us with their finances. You will own the proactive relationship cadence across approximately 215 client families...Work at office
- Primary Responsibility As our Customer Success Executive, you’ll be joining... ...team, delivering exceptional service to our external customers, delighting... ...about delivering great customer experiences Friendly, confident telephone manner Excellent verbal and written communication...
- ...successful applicant’s education, experience, knowledge, skills, and... ...expanded into software and services to sustainably power the hybrid... ...by developing trusted customer relationships, identifying new... ...managing complex sales cycles.Excellent executive-level...Work at officeLocal area
$117k - $159k
...and wastewater engineering and consulting services.As a Client Service Manager, you will... ...established business and bring your skills and experience to build on and expand our operations.... ...Suite including Word, Outlook, Project, Excel, and PowerPoint is required.Education A...Full timeTemporary workRemote workFlexible hours- ...Lending and Payments, while driving delivery excellence, AI adoption, innovation, and customer satisfaction.Required SkillsStrong experience in client and stakeholder management,... ...including loan origination, underwriting, and servicing.Strong understanding of Payments,...
$185.5k - $344.5k
...visas for this position.The Customer Engagement Business Director, Neuromuscular is a... ...effectiveness, and execution excellence.Lead business planning... ...or university.10+ years’ experience in pharmaceutical, biotech... ...diagnostics, life sciences services, insurance, consumer...Full timeRemote workVisa sponsorshipRelocation package$60k - $70k
...Opportunity at a Glance The Manager, Customer Care oversees the daily operations of a customer service team that provides front line... ...3 to 5 years of related experience. Mid-level management... ...academic and business a plus. Excellent customer service skills and knowledge...Work at officeFlexible hours- ...results across the entire customer journey. The most... ...hiring a Manager, Client Services (MCS) to lead our... ...work directly with the Director of Sales in the territory... ...table: 3+ years of experience managing and developing... ...the front and inspire excellence 5+ years of experience...Local areaRemote workWork from homeHome office
- ...integrated solutions. With decades of experience across industries including... .... Our commitment to exceptional service and innovative problem-solving helps customers overcome their most complex... ...Process Improvement & Operation Excellence: • Evaluate existing workflows...
- ...costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire... ...smarter. Job Description The Director of Customer Service oversees the strategic and operational... ...and their teams, ensuring operational excellence. Monitor key performance indicators...Flexible hours
- ...Head of Client Experience About the Company Travel company delivering exceptional experiences... ...Experience with a strong background in customer-facing leadership to spearhead the... ...will be responsible for leading the service organization, coaching team members, resolving...Remote work
$49k
...West is looking for a sharp Customer Care Manager to join the... ...and door, rentals, parts, and service. Our customers trust us to provide... ...Skills/Abilities: Excellent written and verbal communication... ...insurance carrier. Education/Experience: Minimum Education...For contractorsFor subcontractorWork at officeLocal areaFlexible hours- ...as a Strategic Consultant and Customer-Centric Partner to our auto... ...disciplined, sales professionals who excel in a team environment, are... ...At least 1 year of experience in Process Management At least... ...liable for third-party products, services, educational tools or other information...Local area
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