Director of Elite Client Experience & Retention
Dew Wealth Management
Dew Wealth Management in Phoenix, AZ is seeking a Client Experience Director to be the connective tissue between service excellence and entrepreneurs who trust us with their finances. You will own the proactive relationship cadence across approximately 215 client families and growing, from welcome videos to referral asks, ensuring no one falls through the cracks. Reporting to Nick West, Senior Wealth Strategist, this in‑office role emphasizes onboarding, retention, and personalized concierge #J-18808-Ljbffr Dew Wealth Management
$24 - $26 per hour
...Description Job Description Description: Customer Account Retention Team Lead $24–$26/hour base + Monthly Performance Bonuses |... ...and problem-solving skills they need to create great customer experiences and retain accounts. When a customer is thinking about canceling...SuggestedFull timeContract workWork at officeMonday to FridayDay shiftWeekday work- ...innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner... ...business outcomes, improving retention, and enabling expansion.... ...This role ensures customers experience RapidScale as one accountable... ...Experience in Customer Success, Client Services, Account Management,...SuggestedRemote jobLocal areaVisa sponsorship
- ...innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner... ...outcomes, improving customer retention, and supporting long-term... ...delivering an exceptional customer experience. This role partners closely... ...in Customer Success, Client Services, Account Management,...SuggestedRemote jobLocal areaVisa sponsorship
- Townsquare Interactive in Phoenix is seeking a Customer Success Lead to build trusted relationships with small business clients and maximize their marketing ROI across our platform. You will guide onboarding, drive adoption, and collaborate with web design, SEO, and support...SuggestedWork at office
- Job SummaryThe Client Success Manager (CSM) is responsible for managing the day-to-day... ..., ensuring high levels of satisfaction, retention, and contract performance. The CSM partners... ...to improve service delivery and client experience through proactive communication and...SuggestedContract work
$70k
...advisory industry. Our visionary model and elite team of highly entrepreneurial advisors has... ...This is not an administrative support role. As Client Experience Director, you are the human infrastructure behind client retention at Dew Wealth Management — the connective...Work at officeImmediate startRelocationNight shift$50k - $55k
...ready to launch a meaningful career helping clients succeed, learning the ins and outs of... ..., account reviews, and more Manage retention efforts for clients who have placed cancellation... ...in business or communications Previous experience in a support or customer service role...$75k - $100k
...Client Success Manager II Luxury Presence is building the AI growth platform for real... ...KPIs focused around speed, value and retention. This is a challenging and highly visible... ...solutions You have: ~2+ years experience managing a book of business e.g. Custom...Work at officeShift work3 days per week1 day per week- ...management, business development, or referral management ~ Experience working with facilities, home health, hospice, or similar referral... ...new patient volume Referral activity per partner Retention and engagement of key accounts Compensation ~ hourly...Hourly payFull timeLocal area
- ...Reporting directly to the Manager of Client Success, the Client Success Manager role... ...and providing them with an exceptional experience using our system. This role handles the... ...the client's needs, specifically managing retention efforts for clients who have placed a cancellation...
$100k
...accounts end-to-end, driving implementation, engagement, ROI, retention, and expansion. You'll serve as the primary relationship holder... ...accounts, managing the employer, the broker, and the member experience simultaneously. This is not an entry-level role. We're looking...Temporary workWork at officeRemote work$104k - $183k
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences... ...strategic customers while strengthening the partnerships that drive retention, advocacy, and long-term value. Key Responsibilities Own the...Work from homeWorldwideFlexible hours$70.4k
...company objectives in sales, costs, employee retention, guest service, food quality, cleanliness and sanitation as defined by the Director of Operations. Location: Harry & Izzy'... ...~3-7+ years of Restaurant Management experience in fine dining ~ Degree or certificate...Hourly payLocal area- ...Client Success Advocate Healthcare shouldn't be something you worry about when taking... ...care teams Be responsible for client retention, renewal success, and client... ...outcomes, enrollment growth, and client experience by using data, feedback, and proactive communication...
- .... This role is responsible for managing client relationships, leading execution of strategic... ...a go-to resource for guidance based on experience and positive leadership Business... ...with business value to drive retention and growth Industry Presence & Network...
- ...accounts end-to-end, driving implementation, engagement, ROI, retention, and expansion. You’ll serve as the primary relationship holder... ...accounts, managing the employer, the broker, and the member experience simultaneously. This is not entry-level. #J-18808-Ljbffr Valid...
- ...strategies and achieve unified sales goals. Sales Enablement and Retention Cycle Ownership: Drive superior success by contributing to and... ...diploma, GED or equivalent certification At least 1 year of experience in Process Management At least 1 year of experience in...Local area
$85k - $110k
...actual pay will be based on your skills and experience — talk with your recruiter to learn more... ...clinics and inside the home. Our clients include specialty spas and clinics, sports... ...directly contribute to partner satisfaction, retention, and long-term growth for Ammortal....Full timeRemote work- ...delivers total control over the payments experience. Built to scale with PCI DSS 4.0 and SOC... ...relevant to their vertical Growth & Retention Identify and execute expansion opportunities... ...& Skills ~3-5+ years of experience in Client Success, Account Management, or...Contract workRemote workFlexible hours
$70k - $90k
...Communication Innovative Solutions We leverage technology, industry experience, and employee ingenuity to provide industry-leading... ...from pickup through delivery Maintaining strong customer retention through communication and service Consistently hitting or exceeding...Remote jobFull timeNight shift- ...deliver exceptional resident experiences. Recognized by Deloitte,... ...relationships with our key clients, identifies expansion opportunities... ...to promote client retention within your assigned portfolio... ...leaders (C-suite executives, VPs, Directors, etc.) Experience in a...Full timeWork at officeFlexible hours
- ...Manager, and production teams to create and maintain meaningful client relationships. This person will manage existing relationships,... ...the industry. WHAT YOU WILL BE DOING Client Service and Retention Drive customer satisfaction and retention by...Full time
- ...maintaining relationships with agencies and clients and maximizing incremental revenue... ...REQUIREMENTS 4+ years of relevant advertising experience; previous experience in account... ...accounts with positive client feedback and retention Experience with ad technology platforms...Full timeTemporary workPart timeLocal area
$23.52 - $39.52 per hour
...MSM) , you will own the success, growth, and retention of a portfolio of our non-restaurant merchants... ...you because you have… ~3+ years of experience in account management, customer success, sales, or a related client-facing role ~ Proven ability to drive retention...Hourly payWork at officeLocal areaRemote workFlexible hours- ...accurate pipeline, forecasting, and CRM activity.Achieve and exceed revenue, retention, and growth objectives. Skills & Qualifications:BS/BA or MS/MA with 5 plus years of previous experience (selling service vs. product preferred) Proven sales experience and success selling...Contract workWork at officeImmediate start
$70k - $80k
...and growth. We're hiring a Strategic Client Success Manager to oversee a dedicated book... ..., and proactively manage both retention and adoption efforts. This is a high-impact... ...5+ years of customer success management experience ~5+ years of experience within SaaS and...Remote workLong distance$100k - $120k
...Job Description Job Description Job Title: Director of Client Experience & Growth Position type: Full-time COMPANY OVERVIEW: Since its... ...moved the numbers on conversion, rebooking, attach, or retention required. Multi-unit operations experience in a service...Full timeTraineeshipWork at officeImmediate startShift work2 days per week3 days per week- ...is excited to offer a fantastic Senior Client Services Manager/Project Manager opportunity... ...risk exposure.Balance growth, margin, retention, and service diversification.Partner... ...ExperienceTypically, a minimum of 15 years of experience in environmental engineering and...Full timeTemporary workShift work
- Job SummaryThe Client Manager (CM) is responsible for managing the day-to-day relationship... ..., ensuring high levels of satisfaction, retention, and performance. The CM partners... ...opportunities to improve delivery and client experience through proactive communication and...Work at office
- ...maintaining strong relationships with our clients, ensuring they derive maximum value from... ..., and driving client satisfaction and retention. This role requires a proactive approach... ...functionally with internal teams. The Client Experience Manager is the communication liaison for...Work at office2 days per week3 days per week
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