Housing Coordinator (Bilingual)

Location: Los Angeles, CA Salary: $24.04 per hour, non exempt Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing‑related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi‑family supportive housing and licensed residential care homes. We implement a broad array of scattered‑site, one‑on‑one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. Department Summary The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed‑care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community‑based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move‑in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations. Position Summary Housing Coordinators provide direct services to formerly homeless individuals throughout Los Angeles County—including support with all aspects of the housing process. Brilliant Corners has program participants living in scattered‑site settings, project‑based settings, and residential facility settings that can have either FHSP locally funded subsidies or a federal voucher to subsidize their rent. Housing Coordinator applicants may work with program participants in any of the settings or subsidy types listed above. With guidance from the Program Supervisor, the Housing Coordinator will help formerly homeless individuals move into housing in Los Angeles County and provide housing retention services after move‑in. The Housing Coordinator will work directly with tenants and collaborate with property providers, case management and/or service providers to ensure that program participants successfully retain their housing over time. The Housing Coordinator will ensure program participants’ well‑being and unit habitability by conducting weekly, monthly, and quarterly home visits. The Housing Coordinator will work creatively to prevent eviction and other housing‑related issues. Housing Coordinators that work with federal voucher holders will learn about the public housing agencies as well as Brilliant Corners’ policies and procedures to serve as a subject matter expert to their program participants in all housing‑related issues. Position Responsibilities Assist program participants, case managers, and property providers in navigating the public housing agencies, if applicable. Coordinate program participants' move‑ins into scattered‑site units, project‑based units, and/or enriched residential facilities. Liaise between program participants and case management services. Work with the Housing Acquisitions team to assist with housing placements and assignments. Ensure program participants well‑being and unit habitability through a regular schedule of unit inspections and wellness checks. Respond to housing and tenant‑related emergencies during normal business and after hours. Assess the need for reasonable accommodations/unit modifications and ADA compliance and assist program participants through the process of obtaining the appropriate information and documentation, if applicable. Educate community members about the housing needs of identified program participants and the importance of supportive housing. Submit and follow up on tenant maintenance requests. Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of program participants, staff, and organizational information at all times. Update multiple data systems with appropriate participant information. Routinely make home visits and phone calls to program participants while exercising appropriate boundaries with them. Attend all agency staff meetings and trainings, as well as department meetings and case conferences. Other duties as assigned by the Program Supervisor or Program Manager. Professional Experience One year of work experience in non‑profit human services Experience communicating with and providing social services to Spanish speaking clients Experience with homeless, veterans, and/or people with health conditions or impairments a plus Knowledge of different housing models—such as permanent supportive housing or rapid rehousing—or the public housing agency (PHA) system a plus Knowledge, Skills, and Abilities Fluency (written and verbal) in both English and Spanish is required Excellent verbal and written communication skills Strong interpersonal skills Willingness to travel all over Los Angeles county and make regular in‑person visits in the community Possession of a valid California driver’s license, a clean driving record, and automobile insurance Access to reliable transportation Basic computer knowledge, MS Word and Excel required; PowerPoint preferred Flexibility is required regarding scheduling and prioritizing tasks Ability to utilize critical thinking skills in decision‑making situations, good organizational and record‑keeping skills, and good independent judgment Certificates, Licenses, and Registrations A valid, clean CA driver’s license and a personal insured vehicle are required. Travel Requirements This position requires frequent visits to properties, attendance to on‑site vendor meetings, community meetings, funding workshops, trainings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County, including Brilliant Corners’ events throughout California, may also be required. Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. Labor Union This position is part of the OPEIU, LOCAL 30, AFL‑CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL‑CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement. Compensation Salary range for this position is $24.04–$29.14 hourly. This position is being offered at $24.04 hourly. Benefits Health Care Plan (Medical, Dental, & Vision) Retirement Plan (With 5% Match) Life Insurance (Basic, Voluntary and AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long‑Term Disability Training & Development Wellness Resources Equal Opportunity Statement Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. #J-18808-Ljbffr Brilliant Corners