Service Coordinator

Are you a proactive multitasker who thrives in a dynamic environment? We are looking for a detail-oriented Service Coordinator to drive our daily support operations. In this vital role, you will act as the hub between our customers, field teams, and internal departments—managing service flow, dispatching technicians, and ensuring every job is completed seamlessly from start to finish. If you enjoy hands-on problem-solving and delivering top-tier customer experiences, we would love to meet you.

salary: $22 - $23 per hour
shift: First
work hours: 7:30 AM - 4:30 PM
education: High School

Responsibilities

• Match and assign field technicians to service calls based on skill set, geographic location, and contractual response times. Organize schedules for standard calls, special projects, and priority tasks.

• Serve as a clear, responsive point of contact for clients by providing real-time status updates and accurate arrival estimates.

• Monitor phone and email queues for incoming requests, log work orders using Salesforce Field Service, and brief technicians on job expectations and priorities.

• Audit completed work orders for accurate labor and materials tracking, issue final customer closeouts, and clear jobs for billing in line with contract terms.

• Keep service logs and customer records updated while collaborating with management, technicians, and supply chain teams to maintain smooth daily operations.

Skills

• Scheduling Appointments
• Basic Computer Skills
• Microsoft Excel
• Process Work Orders
• Follow-up
• Constant Contact
• Organization

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.