Guest Services Coordinator / Fronk Desk Receptionist

Gorgeous, and going places

If you are passionate about beauty, love delivering excellent customer service, and are a team player, join the Blo family and have a career you can be proud of!

Blo Culture: We're busy and we have fun. Blo may be an international brand but our individual bar owners love bringing that personal touch. We want you to join our family and work with a team of creative stylists and guest services experts who share your passion for hair and beauty - all while having some serious fun!

Rewards:

• Hourly Wage - Varies
• Commission on retail/package sales/service add-ons
• Paid training
• Perks: complimentary beauty services (blow outs, make-up), product discounts, skill development, and working as part of a fabulous/caring team during non peak hours, as determined by management

Why you'll love us:

• Blo is the industry leader, with over 130 North American locations and growing.
• Blo is a well-recognized brand in the hair and beauty industry.
• Amazing product partnerships including: UNITE hair care and Glo Skin Beauty, who provide awesome incentives and training.
• Blo offers ongoing training, educational programs, product knowledge, and skill development opportunities.

Why We Will Love You:

• Work on weekends and are flexible with scheduling
• Love making people feel beautiful, special and valued
• Collaborate well with stylists in a fun, professional work environment
• Understand the importance of maintaining a squeaky-clean work environment in a salon and performing opening and closing cleaning tasks
• Responsible for creating and maintaining a superior Guest experience
• You are professional, friendly, tactful, and know how to diffuse a tense situation and turn a good experience into a great one. In fact, you thrive on this!
• Comfortable working with scheduling/booking software
• Oversee the management of appointment calendar, optimizing schedule and maximizing bookings
• Enjoy discussing and selling hair packages/memberships and beauty products
• Support a team of hair stylists and beauty technicians

You Must Have:

• The ability to work weekend hours (Fridays, Saturdays, and Sundays) and be flexible with your schedule (must be able to work peak hours as determined by the bar)
• A passion for the beauty and cosmetology industry and making people feel better
• Salon experience/Scheduling Software experience an asset
• An eye for cleanliness and ability to perform cleaning tasks
• Strong technical skills and experience using a Mac computer

Compensation: $15.00 - $17.00 per hour