Office Associate

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.


This position will be located in: Albuquerque, NM


Application Deadline: Posted Until Filled

Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

Job Summary

The Office Associate coordinates, organizes, and performs day-to-day functions of office operations and procedures to ensure organizational effectiveness, efficiency, and a more productive work environment. Provides support for the branch staff and assists customers face-to-face as well as over the phone promoting sales and technical assistance.


Responsibilities

Essential Functions

• Completes various office support duties, which may include welcoming visitors, operating a multi-line phone system, providing administrative and office organization, establishing and maintaining systems and procedures, ordering office and warehouse supplies, and coordinating office equipment and their maintenance contracts.
• Completes software support projects that include data entry.
• Files, copies, faxes, scans, manages the mail, and other office related duties.
• Coordinates meetings and assists branch manager with organizing and administering special events and trainings.
• May be responsible for coordinating the collection and reporting of payroll information and/or expenses for employees.
• Answers in-coming telephone calls and greets walk-in visitors.
• Acts as the local contact for HR, IT help desk, Power of Wellness (POW), and cleaning service in the branch.
• May coordinate security badges, security for doors, and complete usage reports.
• Maintains office equipment.
• Performs the appropriate functions in SAP to ensure office support and receptionist areas run efficiently and accurately.
• May enter invoices, answer customer balance inquiries, issue debits and credits, and resolve sales tax issues.
• May prepare daily deposits, complete cash and bank reconciliation, review vendor statements, reconcile purchasing credit cards for the brand and driver statements, and code accounts payable invoices.
• May complete data entry for orders.
• May conduct shop testing of meters.

Non-essential Functions

• May act or assist as quality coordinator for the location, managing issues, documentation, audits, manuals, processes, and flow charts.
• May be responsible for the receiving of in-coming freight and checking material for damages or shortages and follow up with processing of defective materials if necessary.
• May be responsible for, or assist with hotel accommodations, restaurant reservations, and catering services, as needed.
• May monitor supplies and manage recycle programs.
• May be responsible for or assist with processing returns and warranty/repair processing.
• May balance and reconcile petty cash and cash drawer.
• May review statements and work with AR/AP to ensure funds are properly allocated and available.
• May sign and notarize documents to complete daily business.
• Performs other duties as assigned by supervisor or designate.

Qualifications

• 2-year business, accounting, or office degree or the equivalent in work experience.
• Prior knowledge of general accounting duties, operating a variety of office equipment, and a switchboard preferred.
• Ability to read, write, and speak English required.
• Prefer good working knowledge of PC for Windows, the Microsoft Office Suite, internet, email, and SAP software.
• May be required to obtain Notary Public certification within 90 days of service.

Skills and Abilities

• Excellent interpersonal, written, and verbal communication and reading skills.
• Ability to accept challenges and provide excellent service.
• Ability to effectively plan and organize.
• Ability to successfully manage multiple demands.
• Ability to be flexible and manage changing priorities.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100%

• Lift from Waist:
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Lift from Floor:
  • 10 to 25 lbs. - Frequently
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Carried for Distance:
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Continuously
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Frequently
• Reaching (extending arms in any direction) - Frequently
• Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Occasionally
• Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
• Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Grasping (Applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
• Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
• Driving (the control and operation of a motor vehicle) - Occasionally
• Desk work (work usually performed at a desk) - Continuously
• Use of a computer - Continuously
• Use of a telephone - Frequently
• Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Not at all
• Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values
As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards.

Our Purpose
We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .

Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:

• Criminal background check (required for all positions)
• Motor Vehicle Record (MVR) check (required for positions involving driving)
• Drug testing

The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.