Spa Receptionist-Part Time (Harrah's Ak-Chin Casino)

Spa Receptionist-Part Time (Harrah's Ak-Chin Casino) WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission : “Create the Extraordinary" Our Vision : “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values : “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary Responsible for maintaining the reception and retail areas of the Spa while providing a positive and friendly attitude. Assist with scheduling, answering phones, check-in and out of appointments, serving limited F&B items in Lounge while partaking in genuine interactions that provide the highest level of guest service. How You Will Create the Extraordinary Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members. Initiate and engage in conversations in a professional and friendly manner. The ability to work in a fast paced and multi-task-oriented environment. Be able to schedule appointments with accuracy and in a timely manner in person and over the phone. Candidate must demonstrate computer knowledge including Word, Microsoft office and outlook. Handles the computer booking system Book4Time and all cash handling procedures with accuracy and ease. Answer phones promptly and friendly. Work well under pressure and handle multiple guests at one time. Knowledge of all spa treatments and retail items with the intent to suggest service offerings to best tailor the client’s needs The ability to suggest, sell, and provide detailed descriptions of spa services and retail items Perform other tasks assigned by Manager. Demonstrate the ability to serve alcoholic beverages in compliance with company policies and procedures. Prepare deli plates and simple small offerings following Standard Operating Procedures (SOP). Provide attentive and courteous guest service in the Desert Serenity Lounge at the Spa, ensuring a welcoming and relaxing environment. What You Will Need High school diploma or equivalent. Successfully complete Food Handler Certification and Alcohol Awareness Course as required. 1-2 years Reception desk and/or salon/spa experience. Poses the ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer skills. Must be multitask oriented. Must be detail oriented, friendly, outgoing and have excellent communication skills. Must be able to work well with others and as a team. Able to lift up to 20 lbs. Must be able to maneuver in and around the spa. Must be able to operate the following office equipment: computer, photocopier and telephones. Responds to visual and oral cues. Must be able to read, write, speak and understand English. Must be able to work in a close-knit environment with constant co-work involvement. Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships. DISCLAIMER These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices. EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. #J-18808-Ljbffr Caesars Entertainment