Regional Patient Recruitment Lead

Job Description

Job Description

Description:

Regional Recruitment Lead

Purpose:

The Regional Recruitment Lead is responsible for overseeing and optimizing patient recruitment efforts across multiple clinical research sites within an assigned region. This role partners closely with site leadership, recruiters, marketing teams, and sponsors to drive enrollment performance, improve conversion metrics, and ensure a consistent, high-quality participant experience. The ideal candidate is both strategic and hands-on, with strong leadership, operational, and data-driven decision-making skills.

Job Summary:

Reporting directly to the Director of Recruitment, this role oversees regional recruitment performance, supports recruiter development, and drives strategic enrollment initiatives to ensure study goals are met efficiently and compliantly. The Regional Recruitment Lead serves as a key operational partner to site leadership, marketing, and clinical operations teams, helping to standardize processes, improve participant engagement, and enhance overall recruitment effectiveness across the organization.

Key Responsibilities (Essential Functions):

Recruitment Strategy & Performance:

· Lead regional patient recruitment initiatives to support enrollment goals across multiple studies and sites.

· Monitor enrollment trends, pipeline health, conversion metrics, and recruiter productivity to identify opportunities and risks.

· Partner with site leadership to forecast enrollment and create action plans for underperforming studies.

· Ensure timely escalation and resolution of recruitment barriers impacting study timelines.

Team Leadership & Development:

· Provide day-to-day leadership, coaching, and support to site recruitment teams and recruiters.

· Promote accountability, consistency, and best practices across all regional recruitment operations.

· Assist in onboarding, training, and ongoing development of recruitment staff.

Operational Oversight:

· Standardize workflows related to prescreening, scheduling, follow-up, and participant engagement.

· Ensure accurate documentation and tracking of recruitment activities within CTMS, or related systems.

Sponsor & Site Collaboration:

· Participate in sponsor meetings and provide recruitment updates, projections, and mitigation plans.

· Serve as a regional subject matter expert on patient recruitment trends and feasibility considerations.

· Work cross-functionally with Clinical Operations, Regulatory, and Business Development teams to support study startup and enrollment planning.

Compliance & Quality:

· Ensure recruitment practices comply with IRB requirements, SOPs, HIPAA, and applicable regulations.

· Maintain high standards for participant communication and engagement.

Qualifications:

· Bachelor’s degree preferred in healthcare, communications, business, or related field.

· 3–5+ years of experience in clinical research recruitment, healthcare operations, or patient engagement.

· Prior leadership or multi-site oversight experience preferred.

· Strong understanding of clinical trial recruitment processes and participant engagement strategies.

· Experience with recruitment metrics, CTMS systems, and reporting tools.

· Excellent communication, organizational, and problem-solving skills.

· Ability to manage multiple priorities in a fast-paced environment.

Preferred Skills:

· Experience with digital recruitment campaigns and lead management.

· Knowledge of underserved population outreach strategies.

· Strong analytical mindset with the ability to interpret recruitment data and trends.

· Proven ability to drive accountability and operational consistency across teams.

Physical Requirements:

· Prolonged periods of sitting at a desk and working on a computer.

· Manual dexterity

· Visual acuity

· Occasional standing or walking,

· Ability to lift up to 25 pounds

· Use of hands and arms for tasks such as typing, writing, and operating digital devices.

· Hearing and speaking abilities

Why JCCT?

JCCT has provided exceptional customer service to clients, volunteers, and vendors for the last 20 years. This team effort has resulted in our company getting recognized as one of the best clinical research sites in the United States.

We are actively growing through acquisition and organic growth and need high performing individuals to help support our continued success. Our clients come from all over the world to place a study at our research sites. We are proud of what we have accomplished and invite you to explore career opportunities with us. JCCT makes a promise to support, accept and respect you as an individual, in our family focused environment.

Our vision is to make a difference in our world to help improve the health and wellbeing of others through pharmaceutical research and the processes of drug development. Our impact is driven by genuine care, support and customer service provided to our employees, volunteers, and sponsors.

If you are looking for a positive work environment and the opportunity for personal growth and satisfaction, we encourage you to apply at JCCT. Qualified candidates will be contacted for interviews. Unleash your potential and apply today!

EEO

JCCT provides equal employment opportunities (EEO) to all employees and applicants. We value diversity at our company, and it is our policy to recruit, hire, and promote qualified individuals without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.