Epic Cadence Support Analyst

Job TitleThis position has remote flexibility. Candidates would be required to be onsite at a minimum of three times annually.Job DescriptionAnalyzes business needs, defines requirements, develops solutions, implements systems, and manages installed applications in support of the Business and Clinical applications. Maintains a thorough understanding of applications and databases in a complex client-server architecture.Essential FunctionsProvides systems analysis and support through customer service needs, system design, data queries, and reports.Provides effective user training, troubleshoots system issues, and performs systems maintenance as needed.Utilizes support systems, helps in the development of these systems, maintains vendor relationships, and minimizes system outages.Applies project management principles, assists with complex projects involving cross-functional departments, including scope, development, reporting, and execution plan.Develops, implements, and maintains systems following policies and procedures, actively protects confidential information, conducts audits of systems and information, and maintains systems keeping resources secure.Education RequirementBachelor Degree in related Computer Science areas or equivalent experience, preferred.SkillsMust be able to document process and changes and be able to present this information at meetings.Demonstrated ability to lead a team, accept direction from leadership and act as a role model for professionalism.Demonstrates excellent communication skills, ability to communicate difficult or complex information for the purpose of education, or for influencing change.Demonstrates excellent organizational and multi-tasking skills. Ability to juggle multiple and quickly changing priorities. Ability to organize data and people. Ability to analyze data and act upon it.Experience2 years' experience providing systems analysis support, required. Experience in health care environments, preferred.Physical RequirementsOCCASIONALLY: Color vision, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Reaching above shoulder, StandingFREQUENTLY: Decision Making, Depth perception, Flexing/extending of neck, Peripheral vision, WalkingCONTINUOUSLY: Audible speech, Computer skills, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing – Far/near, SittingAdditional Physical Requirements performed but not listed above: (not specified)The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet