Clerk

Clerk – McHappy's Donuts and Bake Shoppe Join to apply for the Clerk role at McHappy's Donuts and Bake Shoppe . Job Summary This position works in a fast-paced, customer-oriented environment. It serves the company as a sales and service associate, providing exceptional service experience for our customers. The role assists customers with product knowledge, supports selections and purchases, handles customer payments for products, stocks product, cleans, and maintains organization. Responsibilities, Duties & Accountabilities Identify sales opportunities through customer interaction and engagement. Support the customer experience and increase sales through product knowledge and suggestions. Offer alternative product ideas or suggestions for customers. Support the sales goals for the store. Competently operate a cash register and other point of sale (POS) equipment. Ability to count money, customer change, and process debit/credit card transactions. Ability to balance the register and perform other required transactions. Maintain an orderly appearance in the store, such as cleaning, organizing, and accurately stocking product. Maintain effective and efficient quality control of products. Assist and support the management in unpacking, inventorying, and placing product. Assist with store security and inventory control and report any concerns to management. Participate in company, team, and training sessions as required. Present a welcoming atmosphere for customers, work well with other team members and management. Follow all store and company policies and procedures. Maintain appropriate appearance and hygiene and meet attendance, punctuality, and flexible scheduling standards. Maintain professional working relationships with employees, management, and vendors. Perform other duties as assigned. Position Requirements and Qualifications High school diploma or GED. Minimum of one (1) year of retail sales or customer service experience. Demonstrated ability to perform multiple duties at once. Demonstrated ability to interact with the public; work well individually and within a team setting. Demonstrated above‑average communication and problem‑solving skills. Demonstrated experience working with cash registers or the ability to navigate technology. Demonstrated ability to maintain confidentiality and use discretion with proprietary and sensitive information. Proactive, positive, and sincere interest in customers, ensuring continuity of the company’s long‑standing community relationship. Compliance with all company policies, standards, and protocols, SOPs, departmental checklists, and other required rules. Adherence to safety and security practices and protocols; timely completion of daily and routine departmental checklists (e.g., Opening, Closing, Cleaning). Completion and participation in all required trainings, and successful completion of all mandatory training checkpoints. Regular and routine attendance with the ability to work occasional evenings and/or weekends. Ability to maintain satisfactory attendance, punctuality, and flexible scheduling. Seniority level Entry level Employment type Full‑time Job function Other Industries Restaurants Parkersburg, WV $15.00-$20.00 #J-18808-Ljbffr