Remote SaaS Retention Specialist: Turn Detractors into Advocates
HighLevel
- Remote job
HighLevel provides an AI-powered operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale. As a global remote-first company with 2,000+ employees across 10+ countries, we serve customers worldwide and seek a proactive team member in the US. You will perform daily outbound calls and emails, spot churn risks, handle objections, and log CRM details. This full-time remote role requires strong communication, SaaS/CRM experience, and remote-ready work habits. #J-18808-Ljbffr HighLevel
- WindshieldHUB, LLC. is seeking a highly motivated Customer Retention & Cancellation Specialist to join our growing remote team. This full-time remote position focuses on working with customers considering canceling their auto glass service, understanding reasons, resolving...Remote jobFull time
- AnewHealth in Ohio is seeking a Retention Specialist to handle inbound calls from patients wishing to cancel and to retain them through proactive... ...while delivering stellar service. This is a full-time remote role with 40 hours per week and potential travel. #J-18808-...Remote jobFull time
$52k - $58k
...getting started! As a Retention Specialist at Constant Contact... ...advisor and advocate for our customers at... ...role (preferably in a SaaS, tech, or... ...conversations and turn negative experiences into positive outcomes... ...the convenience of remote work with access to...Remote jobFull timeFor contractorsWork at office$30 per hour
.... JOB OVERVIEW We’re looking for a Retention Advocate to join our Fetch Pet Insurance team... ...and problem-solving skills to turn tough conversations into positive experiences, highlight the... ...and connect (with instructions and remote IT team assistance) equipment that...Remote workHourly payFull timeWork at officeWork from homeShift work- ...make outbound calls about failed payments while identifying upsell opportunities for Aura's identity protection solutions. You bring 1-2 years in sales or retention, strong communication and self-motivation, plus solid business sense and teamwork. #J-18808-Ljbffr AuraRemote jobFull timeWork from home
$21 per hour
...Retention Specialist IDIQ is seeking a full-time Member Advisor (Retention Specialist... ...the Mount Prospect, IL, office (no remote opportunities available). The schedule... ...emotionally charged interactions, turning potential cancellations into positive experiences Identify...Remote workHourly payFull timeTemporary workWork at officeLocal areaMonday to Friday- ...hiring full-time Customer Loyalty Representatives to join our remote US-based team. You will handle inbound cancellation calls, perform... ...their online identity. You should have 1-2 years in sales or retention, enjoy talking to people, be self-motivated, and a team player....Remote jobFull time
$65k
Patient Advocate Specialist (Hybrid, bilingual Spanish) - New York Presbyterian... ...eligible hospital patients into the Health Insurance Premium... ...settings preferred, but retention, enrollment, collections, member... ...You are looking for a fully remote position. Patient Advocate...Remote workFull timeFlexible hours$46k
...Position Title: Prevention Specialist & Advocate Functional Title: Prevention... ...advocacy, and safety initiatives into the campus community.... ...safety, student well-being, and retention. Responsible for other... ...assigned. Additional Information Remote Work Notice: After the probationary...Remote workFull timeTemporary workLocal area- Remote Bilingual Medicare & Medicaid Eligibility Specialist (Advocate) Virtual Job Description Posted Friday, July 24, 2026 at 4:00... ...fragmented clinical and member data into actionable intelligence —... ...the person friends and family turn to when they need help with something...Remote jobMonday to Friday
- ...appreciate the privilege of being welcomed into the family circle to provide care for... ...high-energy, persuasive, sales-driven Retention Specialist to join our team. This role is crucial... ...performed effectively or safely from a remote location. Key Responsibilities:...Remote workFull timeWork at officeImmediate startRelocation
- ...Integrated Demand Generation Specialist III based in the... ...this role, you will turn marketing strategies into coordinated programs... ...engagement, retention, and revenue growth.... ...marketing efficiency. This remote, 12-month contract... ...in B2B technology, SaaS, or product-led...Remote workContract workVisa sponsorshipWork visaMonday to FridayShift workWeekday work
- ...FTSE 100 companies. Job Title: Patient Advocate Specialist Job Type: Full Time FLSA Status:... ...Exempt/Hourly Grade: H2 Location: Remote in TN, MS, or AR Function/Department... ...disabled persons are introduced into our workforce and considered for employment...Remote workHourly payFull timeLocal areaWork from home
- ...fragmented clinical and member data into actionable intelligence —... ...Health Solutions | 100% Remote | Training and Equipment Provided... ...team as Bilingual Disability Specialists. If you find deep... ...solving complex problems and advocating for others, your mission starts...Remote job
$68k - $83k
...automation and intelligence into one system, we help... ...operates as a global, remote-first organization built... ...intelligence, and turn what we learn into a repeatable... ..., revenue generation, retention, and expansion. ●... ...focused technology, SaaS partnerships, channel development...Remote workFull timeWorldwide$133k - $186k
...teams securely adopt the SaaS and AI tools they need... ...a Senior Developer Advocate to be the face and voice... ...— especially our push into identity and access control... ..., KubeCon and others), turning in‑person moments into... .... Our approach to remote work We believe in the...Remote workCurrently hiringLocal areaImmediate startWork from home- TogetherWork is seeking a Customer Advocate to join our remote US team. This role focuses on coaching customers, driving product adoption, and delivering top-tier service in a fast-paced SaaS environment. You’ll work within a shared queue of calls, emails, and chats, with...Remote job
- ...Demand Generation Specialist to support Meta's... ...adoption, engagement, retention, and monetization.... ...strategies into coordinated campaigns... ...demonstrated ability to turn marketing... ...in B2B technology, SaaS, or product led growth... ...Location : Remote Role type: Contract...Remote workContract workVisa sponsorshipMonday to FridayShift work
- A leading SaaS company for vacation rentals is looking for a Customer Support Advocate to empower hosts with exceptional support and product guidance. This remote role involves addressing technical issues, onboarding customers, and collaborating with diverse teams. Candidates...Remote job
- IdeaTek is seeking a Customer Loyalty Advocate to join our retention team. Work across inbound calls, emails, texts, and proactive outreach to understand... ...billing, service, and installation topics. This fully remote role demands 2+ years in customer service or similar, with...Remote job
- Fidium Fiber is seeking an Inside/Outside sales specialist to support growth from a remote location. The role emphasizes customer engagement, upgrading existing subscribers, and converting inquiries into sales. You will assist website leads, conduct outreach to prevent...Remote job
- Elite Escapes is seeking a Work from Home Travel Specialist (Sales-Focused) to turn clients’ travel dreams into booked itineraries. You’ll design custom trips and guide clients from initial what-if to a confirmed reservation—whether it’s a solo escape, a group getaway,...Remote jobWork from home
$60k - $90k
...detail-oriented Patient Advocate to support patients in... ...successful enrollment and retention. Collaborate with... ...Representative / Call Center Agent (Remote) (General Consideration... ...Rep - $60-$70k (SaaS Support, CRM) Chicago,... ...add insights directly into each article, started...Remote workFull timeTemporary workWork at office$45k - $50k
...administrative processes into seamless digital... ...the country. LOCATION: Remote Position Summary : The Client Advocate plays a critical role in... ...success metrics, and client retention and satisfaction. Essential... ..., keep them happy, and turn them into HealthMark...Remote workFull timeImmediate start$20.51 per hour
...Membership Growth and Retention Specialist (Service Areas: Freeport, Orangeville, Lena, Elizabeth, Pecatonica, Stillman Valley, Winnebago... ...job with great benefits, such as: ~ Flexible Schedules & Remote Working Options ~ Dental Insurance ~ Medical Insurance...Remote workHourly payFull timeWork experience placementFlexible hoursWeekend workAfternoon shift$140k - $170k
...Location: United States — Remote Business Unit: Pearson Direct... ...business stakeholders to turn ambiguous opportunities into trusted, measurable... ...experience for digital, software, SaaS, consumer, education, or... ...testing, funnel analysis, retention analysis, learning outcome...Remote workFull timeWorldwide$98k - $151k
Where you’ll work: Remote (US)At GoTo, innovation through practical AI touches every part of our company—not just our technical... ...place for you. Your Day to DayAs a Sr. Financial Analyst, SaaS Retention Specialist, you would be working on:Forecasting: Own the end-to-end...Remote workFull timeLocal areaWork from home- Lawyers For Justice P.C in Glendale is hiring an Intake Specialist to join its intake center. You will be the first point of contact, turning inquiries into qualified leads for Personal Injury, Employment Law, and Workers’ Compensation cases. The role requires excellent...Full timeWork at office
- Constant Contact is seeking a seasoned Retention Specialist to act as a trusted advisor to customers considering cancellations or downgrades. You... ...candidates bring 2+ years in retention/inside sales within SaaS, strong communication, and a track record of meeting retention...
$133k - $186k
...teams securely adopt the SaaS and AI tools they need... ...a Senior Developer Advocate to be the face and voice... ...— especially our push into identity and access control... ..., KubeCon and others), turning in‑person moments into... ...process. Our approach to remote work We believe in the...Remote workCurrently hiringLocal areaImmediate startWork from home
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