Moving Team Leader / Operations Manager

Job Description

Job Description

We're looking for an experienced, dependable  Moving Crew Leader / Operations Manager to join our growing moving company.

This is  not an office-only management position . We need someone who knows how to actually move.

You should be comfortable driving a box truck, loading and unloading efficiently, protecting customers' homes and belongings, performing basic furniture disassembly/assembly, communicating with customers, and leading a crew to complete jobs safely and professionally.

The right person will eventually be trusted to  run jobs on their own .

What you'll do

• Lead moving crews of 2–4+ employees
• Drive and operate our moving trucks
• Load trucks efficiently and safely
• Properly protect furniture, walls, floors, doors, and customers' homes
• Perform basic furniture disassembly and reassembly
• Safely move heavy and awkward items
• Communicate professionally with customers throughout the move
• Handle customer concerns and solve problems on the job
• Keep the crew productive and organized
• Make sure jobs are completed efficiently and according to company standards
• Inspect trucks and equipment before and after jobs
• Help train new movers and hold crew members accountable
• Maintain a clean, professional appearance and attitude
• Complete basic job paperwork/documentation
• Help the owner improve day-to-day operations as the company continues to grow

What we're looking for

Required:

• Previous professional moving experience
• Experience leading or supervising a moving crew
• Ability to safely lift heavy furniture and work physically for extended periods
• Valid driver's license and a clean driving record
• Ability to drive a 26' box truck
• Reliable transportation to work
• Strong communication and customer-service skills
• Reliable, punctual, and dependable
• Professional attitude and appearance
• Ability to pass a background check and drug screening
• Willingness to work some weekends when the schedule requires it

Strongly preferred:

• 3+ years of professional moving experience
• Experience driving a 26' box truck
• Experience with commercial and residential moves
• Experience with furniture disassembly/reassembly
• Experience training new movers
• Experience handling customer complaints or damage claims
• Previous management or crew-lead experience

The person we're looking for

We're looking for someone who takes ownership.

If something goes wrong on a job, we want someone who knows how to  solve the problem .

You should be the type of person who:

• Shows up early
• Takes pride in doing things correctly
• Keeps the crew moving
• Doesn't cut corners
• Treats customers and their homes with respect
• Can handle pressure without losing their temper
• Knows how to lead a team
• Is willing to get their hands dirty
• Can be trusted with a truck, equipment, customers, and a crew
• Wants an opportunity to grow with a company

Compensation & Growth

$25–$30/hour based on experience and qualifications, plus tips.

There is significant opportunity for advancement for the right person.

Our goal is to find someone who can grow into a key leadership role within the company and eventually take significant responsibility for day-to-day moving operations.

If you're an experienced mover who is ready to move beyond simply being another guy on the crew, this could be a great opportunity.

We are specifically looking for experienced professional movers and crew leaders.

Applicants without professional moving experience will not be considered.