Front Desk Agent /Operations

Job Description

Job Description

Join Our Team as a Front Desk Agent at Iron City Gym!

As an Iron City Gym Crew Member, you will be the face of our gym, greeting members, assisting with inquiries, maintaining the cleanliness and hygiene of the facility, and ensuring that all equipment is in top condition. This multifaceted role is essential to providing a pleasant workout environment for all our members.

As a Front Desk Agent, you'll be the first point of contact for our members and guests, ensuring they feel welcome and supported. Your day-to-day responsibilities will include:

Responsibilities:

• Greet members and handle their inquiries at the front desk.
• Sell memberships with our software system.
• Ensure all gym equipment is well-maintained and in working order.
• Maintain the cleanliness and hygiene of the gym, including locker rooms and common areas.
• Assisting with lifting tasks (must be able to lift 45+ lbs).
• Supporting the team with additional tasks to ensure smooth daily operations.

At Iron City we cross train all positions to find the best position for each individual.

Working at Iron City Gym provides an excellent opportunity to gain experience in the fitness industry while being part of one of Houston, Texas' leading gyms. We offer a supportive work environment and the chance to contribute to our members' health and wellness journeys.

To be successful in this role, you'll need:

• At least 1 year of experience in a customer-facing role.
• Reliable transportation to and from the gym.
• Dependable phone communication for work-related needs.
• A positive, can-do attitude and strong interpersonal skills.
• The ability to lift 45+ lbs as part of your duties.
• Must be 18 or older to apply.

We believe in taking care of our team! As a Front Desk Agent, you'll enjoy:

• Complimentary gym membership – Stay fit while working!
• Discounts on gym services and products.
• The chance to work with a team of cool, fitness-minded people in a supportive and fun environment.

At Iron City Gym, we pride ourselves on creating a welcoming space where fitness enthusiasts of all levels can thrive. Our team is passionate about health, wellness, and building a strong community. If you're looking for a workplace where you can grow, connect, and make a difference, you'll feel right at home here.

If you're ready to bring your energy, skills, and passion to Iron City Gym, we want to hear from you! Apply today and take the first step toward an exciting opportunity in the fitness industry. We can't wait to meet you!

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