Team Member

Fun Zone Staff - Natelli Location

Natelli Family YMCA - Ijamsville, MD 21754

Overview

Salary Range $15.00 - $15.50 Hourly Level Entry Position Type Part Time

Description

DEADLINE TO APPLY: September 6, 2026 Morning Shift: 8:30 AM -12:30 PM Afternoon Shift: 4:00 PM -8:00 PM Monday-Friday and/or Weekends

Imagine knowing that what you do each day positively effects the lives of people in your community. If you want to have that kind of impact, the Frederick YMCA is the perfect fit for you! We are hiring Fun Zone Staff to support children and families in our mission of enabling every member of Frederick County to live healthier, strengthen family bonds and improve our community.

POSITION SUMMARY:

Under the direction of the Fun Zone Coordinator and in the accordance with Association policies, the Fun Zone Staff is responsible for member satisfaction and retention through impeccable member service and practices that promote member engagement. The Fun Zone Staff is responsible for creating a warm, enriching environment conducive to the development of children.

Benefits

Benefits offered to Part Time employees (12-25 hours per week):

• Free Membership (Individual)
• Discount on Y programs
• MD Sick leave for individuals older than 18 years of age

Knowledge and Skills

• Friendly disposition, knowledge and demonstration of excellent customer service practices
• Model values of honesty, integrity and demonstrate the ability to be flexible and to work well with a diverse population of members.
• Able to manage multiple priorities
• Able to work independently and in a team setting
• Manage stress appropriately

Essential Functions

Children

• Ensure that daily care of children is a top priority
• Maintain safe, clean and risk free program areas.
• Develop and foster warm and friendly relationships with parents and families.
• Be flexible and responsive to the children's needs.
• Engage children in activities to avoid discipline problems and redirect children when problems occur.
• Use an appropriate voice and language with children at all times.
• Change diapers on a regular basis.

Members

• Greet members, participants and guests by name; check-in/check-out with parent ID
• Assist facility users with questions regarding program services or other info.
• Follow-up with all member inquiries and/or complaints in a timely and professional manner.

Administrative Functions

• Accountable for the execution of policies and procedures of the Association.
• Maintain accurate attendance records
• Responsible for monthly shift assignments and flexibility of schedule including night, weekends and holidays
• Participate in trainings and staff meetings.
• Work in a friendly, helpful and respectful manner.
• Share ideas or suggestions and communicate effectively with other team members to resolve problems that will help ensure a quality program.
• Other duties may be assigned.

Qualifications

QUALIFICATIONS/REQUIREMENTS:

• Minimum age 16
• Must have one year experience working with children
• Customer service experience preferred
• Ability to work well and effectively communicate with a diverse populations in a wide variety of situations
• Confidentiality and excellent organizational skills are required
• Current CPR, AED, First Aid and YMCA Code of Conduct (within 30 days of hire)