Guest Services Associate 7am-3pm
ZMC Hotels
ZMC Hotels - - Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members; Address all guest concerns and ensure follow up is complete; Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations; Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner; Highly organized with good communication; operate in a team environment with the employee acting as a team leader
Vacancy posted 2 days ago
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