Bar Manager

Smokey Bones Team Member What We Offer A fun environment where we value and celebrate our family members! Flexible scheduling. Perks for ALL employees on DAY 1! Free meals on working shifts, meal discounts and savings on gift cards FREE Employee Life Assistance Program services to ALL Smokey Bones employees including crisis helpline and 3 free counseling sessions. Discounts on 1000's of products and services, including pay-as-you-go plans, through free membership through benefits hub. College scholarships for ALL Smokey Bones employees and their immediate family members with Bellevue University Multiple health care plans to choose from Dental Vision Accident Critical Illness Limited indemnity for diagnostic, hospital, prescription drug Short-term disability and long-term disability Whole Life Preferred legal plan which includes numerous FREE legal services, and up to 70% reduction on representation. * Patient planning & advocacy services Opportunities for career growth and development throughout the organization. We want to help you reach your fullest potential! Additional Benefits offerings starting for salaried employees and full time employees with one year of service. Roles and Responsibilities Guest Experience Coaches teammates on how to deliver an excellent guest experience. Coaches teammates on how to anticipate, identify, and resolve issues that impact the guest experience. Coaches teammates on how actions impact the guest experience and how results indicate the level of guest service provided. Positively interacts and visits with guests and solicits feedback. Handles and follows up on guest concerns escalated from the teammate level, escalates to GM and DO as necessary. Ensures the quality of all restaurant facilities throughout the region by aligning with the General Manager and Director on priority needs, communicating with vendors, and supporting others in overseeing the repair or maintenance of the building, landscape, parking lot, equipment, seating, and technology. Operations Leadership Models standards and expected behaviors for Restaurant managers, and teammates to follow. Models and teaches our values and culture in a manner that others understand. Models and trains all new menu items and changes in standards for departmental team members. Writes schedules for department staff. Coaches teammates on operational excellence, maintenance, and facilities. Motivates teammates to improve performance. Delivers positive and constructive performance feedback to teammates; aligns with the General Manager/Director on appropriate progressive disciplinary action when teammates are not meeting performance standards. Develops leadership skills in self and teammates. Financial Performance Establishes plans, communicates strategy to General Manager and Management Staff, and measures specific goals to achieve Company accepted inventory level, departmental sales growth, and guest satisfaction. Communicates areas of performance needing improvement within their department to meet business plan goals. Reviews sales and trends for your department and helps initiate programs to grow sales. Willingness to learn Profit vs Loss statements, forecasting, and scheduling budgets. Conducts a wide variety of administrative duties in support of restaurant operations as it pertains to teammates and in compliance with local, state, and federal laws. Requirements Previous Bar Manager/Service Management Experience (Experience must be in a full service restaurant with full bar). Computer knowledge (Excel, Windows, POS, etc.). Results driven, trustworthy and team oriented. Ability to engage and develop team members and coach in adherence to our company policies. Must be passionate about the hospitality industry and focused on creating amazing guest and employee experiences. Must be able to stand for 10 hours and lift 50 lbs. #J-18808-Ljbffr