Customer Support Representative I

Customer Support Representative I

Primary Location : Holtsville, NY

V-Soft Consulting is currently hiring for a Customer Support Representative I for our premier client in Holtsville, NY.

Knowledge, Skills and Abilities "

• HS Diploma and College background REQUIRED
• Light IT background a MUST
• 1 YR. customer service experience a MUST

WHAT YOU'LL DO:

Job Responsibilities:

• Excellent communications skills.
• Computer literate; knowledge of Windows environment. (Knows what a "C " drive is)
• Worked remote previously a MUST
• Works under close supervision to answer questions regarding company products and services.
• Directs callers to appropriate resources
• Escalates complex questions to more senior representatives

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.


As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.


V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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