Vendor Relations Specialist

Vendor Relations Specialist

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA. The Vendor Relations Specialist is a seasoned subject matter expert, responsible for ensuring client satisfaction by participating in the delivery of services that are aligned to the agreed service level agreements (SLA) and other contractual performance requirements. This role as the seasoned ability to manage the coordinated delivery of service and manage compliance to agreed performance standards.

Key Responsibilities

• Source third party labor needs through NTT's approved vendor base, ensuring vendor selection aligns with procurement strategy, preferred partner agreements, rebate programs, and internal compliance requirements.
• Standardize and operationalize the quote request process to improve speed, consistency, accuracy, pricing discipline, and visibility across vendor engagements.
• Coordinate competitive quote requests from approved vendors and ensure responses are complete, timely, commercially sound, and aligned to project requirements.
• Support strategic sourcing outcomes by comparing vendor pricing, validating labor rates, challenging cost drivers, and ensuring sourcing decisions protect margin and maximize value.
• Maximize vendor pricing value, rebate opportunities, and contractual benefits by aligning quote activity with approved vendor programs, volume commitments, and preferred partner strategies.
• Partner with internal stakeholders to understand labor requirements, project scope, delivery timelines, client expectations, and risk factors before engaging vendors.
• Serve as the primary escalation point for vendor performance issues, including pricing concerns, delivery delays, quality gaps, responsiveness issues, missed commitments, and invoice discrepancies.
• Hold vendors accountable to agreed service levels, pricing, timelines, deliverables, and contract terms through regular follow up, performance tracking, and corrective action plans.
• Track and report vendor performance metrics, including quote turnaround time, pricing competitiveness, delivery performance, issue resolution, quality, and stakeholder satisfaction.
• Support RFPs, client bids, and project opportunities by coordinating timely and competitive vendor quotes that improve win probability and protect margin.
• Work with Finance and Operations to validate pricing, support rebate tracking, ensure accurate cost capture, and identify opportunities for cost reduction.
• Build strong working relationships with approved vendors while maintaining clear accountability, commercial discipline, and alignment with NTT's sourcing strategy.
• Identify process gaps, automation opportunities, and reporting improvements that increase visibility, reduce manual effort, and improve decision making.
• Ensure vendor engagements follow NTT policies, procurement controls, approval requirements, and contractual obligations.

Required Qualifications

· 3-5 years' experience in vendor management, procurement, sourcing, operations, professional services, logistics, or a related field.

· Strong understanding of quote management, vendor negotiations, rate structures, rebates, service level expectations, and supplier performance management.

· Ability to manage multiple vendor requests, escalations, and project priorities in a fast-paced environment.

· Strong commercial judgment with the ability to balance cost, quality, delivery requirements, and risk.

· Excellent communication and negotiation skills, with the ability to work effectively with vendors, internal stakeholders, finance teams, and leadership.

· Strong attention to detail and ability to create repeatable processes, reporting, and controls.

· Ability to analyze pricing, identify cost savings opportunities, and challenge vendors when pricing or performance does not meet expectations.

· Experience supporting RFPs, bids, client solutions, or labor based delivery models is preferred.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $50,000 to $80,000 annually. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type: Remote Working

About NTT DATA. NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer. NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.