Dental Receptionist

Job Description

Job Description

The Dental Receptionist supports the front-office operations of a general dentistry practice by welcoming patients, coordinating appointments, managing communications, and assisting with insurance and payments. This role reports to the Office Manager and Lead Dentist, uses Open Dental practice-management software, and offers opportunities to take on expanded administrative duties.

Responsibilities

• Schedule and confirm patient appointments.
• Welcome patients and complete check-in procedures.
• Verify insurance information.
• Process patient payments.
• Manage incoming phone calls and front-desk reception.
• Prepare and manage office correspondence.

Preferred Qualifications

• Entry-level experience in dental office administration.
• High school diploma or equivalent.
• Knowledge of medical billing and appointment scheduling.
• Understanding of HIPAA compliance.
• Strong customer service and verbal communication skills.
• Attention to detail.
• Spanish-speaking ability preferred.