Customer Service Representative - State Farm Agent Team Member
Kaitlin Scott - State Farm Agent
Job Description
Job Description
Benefits:
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
- Bonus based on performance
- Competitive salary
I'm proud to be a second-generation State Farm agent and a graduate of Siena College, where I competed as a Division I athlete. My experience in athletics helped shape my strong work ethic, competitive spirit, and commitment to teamwork. Today, our team brings a combined 25 years of insurance experience, allowing us to provide knowledgeable, personalized service to our customers. Staying connected to our community is important to me. I'm a proud member of the Nesconset Chamber of Commerce and involved with Big Brothers Big Sisters of Long Island. Our agency offers a 401(k) with an employer match, PTO, and ongoing training and professional development opportunities. We believe in investing in our team members and helping them build the skills and confidence needed for long-term success. Our office values teamwork, dedication, and a commitment to doing what's best for our customers. I'm looking for someone who is motivated, coachable, and eager to grow in a supportive, goal-oriented environment. If you have a strong work ethic, enjoy helping others, and want to build a rewarding career with an experienced team, we'd love to meet you! ROLE DESCRIPTION:
As a Customer Service Representative with Kaitlin Scott - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support. RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Vacancy posted 2 days ago
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