Investigator 3

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to join our regulatory department and serve as an Investigator 3 within Medicaid Fraud Control Unit of the DIAL Investigations Division.

Who We Are

DIAL’s mission is Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency. To accomplish our Mission, the individual selected for this position will assist the Iowa Medicaid Fraud Control Unit in maintaining the integrity of the Iowa Medicaid program and the provision of Medicaid services by investigating allegations of fraud committed against the Iowa Medicaid program, fraudulent activities, and patient abuse pertaining to the provision of Medicaid goods and services.

DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions: Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor/OSHA, Licensing, Workers’ Compensation, and Administration.

What We’re Seeking

The successful candidate for this position is a trustworthy, ethical, reliable, and tenacious individual with experience conducting criminal investigations. The position reports directly to the Bureau Chief of the Medicaid Fraud Control Unit and will be home-domiciled in Polk County or bordering/surrounding counties.

Desired skills and abilities include:

• Works collaboratively with a diverse group of people
• Treats customers courteously and be responsive to their needs
• Displays high standards of professional and ethical conduct
• Commits to providing a high-quality service
• Addresses and listens to others in respectful manner
• Possesses a high level of organization skills and is process-driven

What You’ll Do

You will be an integral member of our Medicaid Fraud Control Unit team, providing direct support to the agency’s operations by:

• Conducting interviews of victims, suspects, and witnesses for criminal and/or civil investigations
• Collecting evidence, conduct surveillance and undercover activities
• Obtaining and analyze various types of records
• Completing thorough, accurate, and organized investigative law enforcement reports
• Cooperating with local, state, and federal law enforcement partners and outside administrative/regulatory agencies
• Exhibiting proficient computer skills to utilize case management system and other computer databases
• Maintaining confidentiality of all case information
• Understanding and apply state and federal laws, rules, and regulations, along with Medicaid programs and policies
• Completing necessary training as required by state, department, and unit policies
• Interacting with the general public in a professional and courteous manner
• Testifying in state and federal criminal, civil, and administrative hearings
• Communicating clearly and effectively in verbal and written form with others

What We Offer

When you join DIAL, you help to make Iowa safer and healthier while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including:

• Robust benefits, including excellent health, dental, life and vision insurance.
• Generous paid time off, including vacation, paid holidays, and sick leave accrual.
• Opportunities for professional development.
• Flexible Spending Accounts for medical and dependent care.
• Iowa Public Employee Retirement System (IPERS) Retirement Package.
• Optional 401A plan with employer contribution.
• Retirement Investors Club (Employer Sponsored Retirement Plan).
• Employee Assistance Program for support when you need it most.
• Access to an on-site employee fitness center.
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)

For additional information on benefits.

Background check required.

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit

Graduation from an accredited four year college or university with major course work in law enforcement, corrections, criminology, police science, accounting, finance or law and experience equal to two years of full-time work in law enforcement, corrections or criminal investigation;

OR

graduation from an accredited four-year college or university with a major in an area not listed above and experience equal to three years of qualifying work;

OR

a combination of education and experience, substituting one year of qualifying full-time experience for each thirty semester hours of general college or university coursework;

OR

employees with current continuous experience in the State executive branch that includes experience equal to twelve months of full-time work as an Investigator 1 or 2, or in a comparable position involving investigative work experience.

For additional information, please click on this link to view the job description. Applicants for positions in the Department of Inspections and Appeals must undergo a background investigation which includes a criminal history check and a dependent adult and child abuse registry check.

As required for entry into the Iowa Law Enforcement Academy for designated positions, successful applicants must be of good moral character as determined by a thorough background investigation and not have been convicted of a felony or a crime of moral turpitude; applicants must be a United States citizen.

Some positions may require a valid driver's or chauffeur's license.