Community Coordinator
Virtual Vocations Inc
To provide frontline support for DNC Tech data and products during the midterm elections, the full-time Community Analyst will troubleshoot technical questions, facilitate training, and maintain documentation while working remotely. Key responsibilities: Answer and troubleshoot technical questions from users about tools, products, and datasets via a customer support queue Partner with the product team to train users on new features and facilitate virtual training sessions Gather user feedback to identify common problems and ensure documentation and usability of tech products Required qualifications: Experience working on a political campaign or at a state party or political tech organization Experience in an externally-facing role, such as user or customer support Familiarity with VoteBuilder or similar organizing tools Proven ability to thrive in a fully remote environment with strong asynchronous communication skills Basic understanding of SQL or similar languages for analyzing large datasets
Vacancy posted 4 days ago
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