Product Support Analyst
Bandwidth
Bandwidth is seeking a Product Support Analyst to serve as the first point of contact for customers with SMS/MMS issues. You will troubleshoot, monitor deliverability, and assist with NNID provisioning while collaborating with senior team members to improve support efficiency. This is a second shift role (11am–8pm EST). You will work with carriers and internal teams to resolve complex issues and contribute to features and fixes through feedback and incident management. #J-18808-Ljbffr
Vacancy posted 4 days ago
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