Operations Project Analyst

Operations Project Analyst
Contact Discovery Services - Phoenix, AZ
Location: Remote
Start Date: Negotiable

At Contact Discovery Services, we are dedicated to providing top-notch eDiscovery solutions to our clients. Our team is composed of talented professionals who are passionate about leveraging technology to deliver exceptional results.

We are seeking a highly motivated and detail-oriented Operations Project Analyst to join our team. The ideal candidate will have a strong background in eDiscovery processes and technologies, and will be responsible for managing and executing eDiscovery projects from inception to completion.

DUTIES OF THE POSITION:

• Manage and oversee eDiscovery projects, ensuring timely and accurate completion.
• Coordinate with clients, legal teams, and internal stakeholders to define project requirements and deliverables.
• Perform processing, production, and analysis using industry-standard eDiscovery tools.
• Develop and maintain project documentation, including project plans, timelines, and status reports.
• Conduct quality control checks to ensure data integrity and compliance with legal standards.
• Provide technical support and guidance to clients and team members throughout the eDiscovery process.
• Stay up-to-date with industry trends and best practices to continuously improve eDiscovery processes.
• Assist in the development and implementation of eDiscovery protocols and procedures.
• Train and mentor junior team members on eDiscovery tools and techniques.

EXPERIENCE & QUALIFICATIONS:

• Bachelor's degree in a related field or equivalent work experience is preferred.
• Minimum of 1 year of experience in eDiscovery or a related field.
• Proficiency with eDiscovery tools such as Relativity, Nuix, 4iG, and EnCase.
• Strong understanding of the Electronic Discovery Reference Model (EDRM).
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a strong commitment to accuracy and quality.

THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED:

• Physically located near the West Coast.
• Knowledge of litigation support industry including evolution of product offerings and changing dynamics/expectations
• General knowledge of litigation lifecycle or experience managing litigations

• Experience troubleshooting applications and communicating results to support teams
• Relativity administrator experience
• Certification in eDiscovery (e.g., Relativity certificates, CEDS) is a plus

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative team.
• Professional development and growth opportunities.
• Flexible work environment.

Salary Range: $55,000-$85,000

About Contact:
Contact Discovery Services delivers best in class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment then we want to hear from you. EOE