Help Desk Technician II - TS/SCI W/ poly
Gdit
Public Trust: None
Requisition Type: Regular
Your Impact
Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Job Description
HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT:
Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
Provides end-user software and hardware troubleshooting
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Assists in the administration of e-mail, Microsoft office, etc.
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Maintains current knowledge of relevant technology as assigned
WHAT YOU’LL NEED TO SUCCEED:
EDUCATION AND EXPERIENCE: HS/GED, 1+ years of experience
Required Certifications:
Two certifications are required for the program:
1. Security+ CE or another 8570 Cert
2. PWS 9.1 cert
TS/SCI and Polygraph Required; US Citizenship Required
HOURS: 0600-1400
#GDITCareers
#WeAreGDIT
#MD_Alumni2026
#JET
Work Requirements
Years of Experience
1 + years of related experience
* may vary based on technical training, certification(s), or degree
Certification
Travel Required
None
Citizenship
U.S. Citizenship Required
Vacancy posted more than 2 months ago
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