Patient Business Representative - MSW-PT Nights

Job Description

Manages patient’s admissions, insurance coverage, bed coverage, and discharge.

Qualifications

• High School Graduate or GED required.

• Healthcare Insurance verification and Front Desk registration

• Minimum 2 years of registration experience within a medical setting (doctor?s office, hospital). Bi-Lingual (Spanish/English) preferred.

• Knowledgeable in medical health insurances and front desk registration.

Collective bargaining unit: SEIU 1199-MSW

SEIU 1199 at Mount Sinai West, AZY - Admitting - WST, Mount Sinai West

Responsibilities

1. Collect, verify, and input patient information paperwork with appropriate financial and demographic forms into the M.I.S system

2. Obtains all old medical record numbers from the Medical Records Department for patients previously in the system, or when appropriate assigns new medical record number

3. Receives information from the Emergency Department on incoming emergency admissions.

4. Admits and interviews patients scheduled for elective, emergency, OB, ambulatory surgery and pre-admission prior to admission to the hospital following established procedures

5. Registers people for private outpatient registration office. Completes corresponding charge forms and documentation

6. Registers patients having pre-admission testing services

7. Interviews patients privately before, during or after the services for financial screening to update insurance information or other pertinent data

8. Ensures all admissions are given admission information which includes but is not limited to: The Patient’s Bill of Rights, Discharge information, A Welcome booklet, hospital policies and procedures regarding room rates and financial obligations

9. Prepares and distributes daily admission and census lists

10. Verify patient financial class codes are correct and refers patient to Medicaid Expediters when the patient does not have coverage.

11. Notifies Medical A.C. of all private teaching admissions

12. Assign patient beds and initiate patient bed transfers when necessary.

13. Enters relevant discharge and transfer information into the computer

14. Accepts telephone and in-person requests from physicians for patients accommodations

15. Assures placement of patients’ name on “Elective or Emergency” list

16. Act as billing liaison for the patient, prepare bills, collect, deposit, and give receipts for payments. Update the billing system to reflect payments and keep track of complete and incomplete accounts in a separate filing system.

17. Closes all PROP, PAT and Ambulatory Surgery visits in the M.I.S. system

18. Process and files birth certificates

19. Process and files death certificates

20. Contacts Nursing Stations to obtain expected discharge

21. Release bodies to funeral director. Notify morgue attendant for family members that with to view deceased.

22. Communicates with Housekeeping & Nursing regarding status of patients bed using BedBoard system.

23. May be required to act as a messenger or patient transporter and provide backup/relief to the clinic cashiers

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $28.2308 - $30.278 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.