Vocational Case Manager

Vocational Case Manager Location: Phoenix, Arizona, United States About Allsup, LLC Allsup LLC is a people-centered organization dedicated to helping people with disabilities lead financially secure and healthy lives. We work together to make a difference, get the job done, and find solutions for our customers. You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package, paid time off program, casual dress, and a comfortable work environment. Many positions have no weekends or minimal weekend work. You’ll have a predictable work schedule, potential to work from home, and an employee-centered work life. Our business takes complex federal programs and makes them easier to navigate—including SSDI, veteran’s disability, return to work and Medicare—so you can develop your professional skills through a self-driven personal improvement approach. About the Role The Vocational Case Manager serves as the primary point of contact for unemployed beneficiaries within Allsup Employment Services Return to Work program. The case manager builds a positive relationship and provides customized job placement solutions based on the beneficiaries’ skills, education, and past work experience. What You'll Do Manage an active vocational caseload working with individuals with a disability through the Ticket to Work Program. Provide job search assistance to beneficiaries, including sending job leads, job boards, resume reviewing or writing, career exploration, interview practice, and discussion of return-to-work barriers and resources. Handle a large volume of phone, email, and text conversations with beneficiaries, building rapport and redirecting conversations as needed. Provide ongoing education about the Social Security Administration Ticket-to-Work program and encourage continued participation, including pay‑stub submission at the time of return to work. Verify that the beneficiary’s employment goal is appropriate and achievable. Support and coach the beneficiary while applying for jobs and retaining employment. Assist beneficiaries in scheduling job interviews and scheduling follow-up calls to assess interview results. Complete required Social Security forms. Conduct conference calls with beneficiaries and social security. Assist employed beneficiaries with workplace accommodations, disclosure, or assistance in finding new employment. Perform other duties as assigned. Qualifications Master’s or Bachelor’s degree preferred or commensurate work experience. Two or more years of experience in case management, job placement, or vocational rehabilitation preferred. Experience with short‑term disability or working with disabled individuals is a plus. Employment specialist or job coach experience is a plus. Ability to learn, retain, and apply information. Ability to work in a fast‑paced environment and handle a high volume of inbound and outbound calls. Customer service and collaboration skills. Bi‑lingual (Spanish) skills encouraged. Benefits Monthly Incentive Plan Health, Dental, and Vision Insurance 401(k) Matching Short‑Term and Long‑Term Disability Insurance Life Insurance Paid Time Off Paid Holidays Flexible Spending and Health Savings Account Tuition Reimbursement Pet Insurance Employee Assistance Program Salary Information Pay range: 47,500 - 70,000 USD per year (US) Equal Opportunity Employer All characteristics protected by federal, state, or local law. Tasks, duties, and responsibilities as listed are not exhaustive. The company may assign other tasks, duties, and responsibilities with no prior notice. #J-18808-Ljbffr