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Mortgage Servicing Customer Resolution Lead

TWO

TWO is seeking a Customer Resolution Response Supervisor responsible for leading a mortgage servicing team, handling customer inquiries, and ensuring compliance with regulations. The role requires strong leadership skills, the ability to meet deadlines, and knowledge of RESPA guidelines. Candidates should have 1-3 years of supervisory experience and be detail-oriented. This position offers an opportunity to significantly impact customer satisfaction and operational excellence. #J-18808-Ljbffr TWO

Vacancy posted 2 days ago
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