Mortgage Servicing Customer Resolution Lead
TWO
TWO is seeking a Customer Resolution Response Supervisor responsible for leading a mortgage servicing team, handling customer inquiries, and ensuring compliance with regulations. The role requires strong leadership skills, the ability to meet deadlines, and knowledge of RESPA guidelines. Candidates should have 1-3 years of supervisory experience and be detail-oriented. This position offers an opportunity to significantly impact customer satisfaction and operational excellence. #J-18808-Ljbffr TWO
- Job Description 446 Wrenplace Rd, Fort Mill, SC 29715, USA Lead a mortgage servicing correspondence team resolving written customer inquiries. The Customer Resolution Response Supervisor is responsible for ensuring all resolutions are communicated to the customer in...MortgageWork at officeFlexible hoursAfternoon shift
- NewRez LLC is seeking a Verbal Complaint Specialist III in Coppell, Texas. This role involves investigating mortgage servicing complaints, providing timely resolutions to homeowners, and maintaining accurate complaint records. The ideal candidate should have at least 5...Mortgage
- ...Customer Resolution Response Specialist The Customer Resolution Response Specialist is responsible... ...the period provided by the CFPB Mortgage Servicing Rules, other applicable laws, and... ...in 2009, Two Harbors has grown into a leading publicly traded residential mortgage...MortgageWork at officeWeekend work
- ...Description As a Bilingual Customer Service Specialist, you’ll serve as... ...customer delinquency. Formulate resolution strategies that restore... ...stabilize future payments. Lead with Empathy : Engage in clear... ...Experience with collections, mortgage servicing, call center operations...MortgageWork at office
$1,000 per month
...Supervisor Homeowner Advocacy Analytics - Servicing is a critical member of the Compliance... ...and state consumer protection laws, mortgage regulations and policies. Communicate... ...‑functional teams to ensure prompt resolution of customer and investor concerns. Acquire and maintain...Mortgage- ...Bilingual Customer Service Specialist As a Bilingual Customer Service... ...customer delinquency. Formulate resolution strategies that restore... ...stabilize future payments. Lead with Empathy: Engage in clear... ...with collections, mortgage servicing, call center operations...MortgageWork at office
- ...Service Lead As a Service Lead, you'll assist in leading a successful operation of the... ...environment where Partners work toward providing Customers consistently superior Customer Service.... ...skills - Required Conflict resolution and influencing skills - Required Decision...Full timeWork experience placement
- ...Posted Friday, May 8, 2026 at 4:00 AM As a Customer Service Supervisor specializing in customer... ...operational expert rolled into one. You will lead a team of Customer Service Specialists... .... Microsoft Suite Preferred: Mortgage servicing, Collections and loss mitigation...MortgageWork at officeFlexible hoursAfternoon shift
$1,000 per month
...commitment to show up for our customers, our communities, and each other... ...expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear... ...have opportunities to give back, lead, and make a difference. 1 company...MortgageRotational programFull timeTemporary work- ...and have multiple openings available for customer-focused professionals who enjoy helping... ...environment, assisting homeowners with mortgage-related questions and helping customers... ...'ll Be Doing Handle inbound customer service calls from homeowners. Contact customers...MortgageWork at office
- ...Specialty Loan Contact Center. In this role, you will supervise Special Loans Teams, ensuring high-quality customer service and effective handling of business mortgage loans. The ideal candidate will have extensive experience in a mortgage servicing contact center, strong...Mortgage
- Selene Finance LP is seeking a Collections Team Lead to lead day-to-day mortgage servicing collections operations. The role combines hands-on expertise with coaching and performance monitoring, ensuring compliance and improving borrower engagement strategies. Ideal candidates...Mortgage
- ...Customer Service Representative I - Bilingual Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planetrecognized... ...customer issues and works towards resolution when needed. Updates servicing system...MortgageTemporary workWork at office
- ...Customer Service Specialist 1 At RoundPoint, our customers are at the heart of everything we... ...of contact to provide support regarding mortgage accounts, payments, and general inquiries... ...in 2009, Two Harbors has grown into a leading publicly traded residential mortgage...MortgageWork at office
$28 - $35 per hour
...Customer Service Team Lead - Bilingual Pay from $28 to $35 per hour with significant growth and earning potential! Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service...Hourly pay- Selene Finance LP is hiring a Customer Advocacy Specialist to manage highly escalated customer complaints while ensuring compliance and... ...research and coordination with various teams for effective resolution, contributing to an excellent outcomes-based environment. Selene...
- ...complaints effectively and efficiently. The position requires strong leadership and communication skills, along with a background in mortgage and consumer finance. Successful candidates should possess a high school diploma, with a preference for a bachelor’s degree and at...Mortgage
$1,000 per month
Exceed The Expectations Of Our Residential Mortgage Borrowers & Business Partners Through Superior Service, Simple Processes, And Effective Communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative...MortgageFull time- Job Summary The Coordination Services Specialist will work on assigned... ...department or supervisor for resolution. Coordinate completion of... ...final HUDs, and status files. Customer Service Respond to client... ...Resources Management, Inc. dba VRM Mortgage Services respects the privacy...MortgageContract workTemporary workCasual workWork at office
- ...commitment to show up for our customers, our communities, and... ...of our residential mortgage borrowers and business... ...through superior service, simple processes, and... ...Primary Function The Team Lead - Homeowner Advocacy... ...(no less than 12 resolutions per day average) in the...MortgageTemporary work
$65k - $100k
PennyMac Loan Services, LLC is seeking a Senior Servicing Transfer Specialist to manage complex service transfers and ensure timely transactions. The role requires 5+ years in mortgage servicing and expertise in servicing processes. Join a dynamic team focused on helping...Mortgage- Pennymac is seeking an Assistant Vice President Servicing Finance to lead the development of models that measure and predict operational activities... ...modeling skills, and at least 5 years of experience in mortgage banking. This position offers a competitive salary and...Mortgage
- ...11 Specialist - Coordination Services Job Category: Operations Requisition... ...department or supervisor for resolution Coordinate completion of... ...Final HUDS and status files Customer Service Respond to client’s... ...Management, Inc. dba VRM Mortgage Services respects the privacy...MortgageFull timeContract workTemporary workCasual workWork at office
- ...Advocacy Analytics in Coppell, Texas. This role involves managing a team, resolving regulatory inquiries, and ensuring compliance with mortgage regulations. The ideal candidate will possess a Bachelor's degree and over 6 years of experience in the mortgage industry,...Mortgage
- ...inquiries while maintaining accurate complaint records and collaborating with internal departments for resolution. The ideal candidate has over 5 years of mortgage servicing experience along with strong communication and analytical skills. Company offers competitive...Mortgage
$65k - $100k
Pennymac in Carrollton, Texas is seeking a Senior Servicing Transfer Specialist. This role focuses on managing complex service releases... ...candidate will have a Bachelor's degree and over 5 years in mortgage servicing. Competitive salary ranges from $65,000 to $100,000,...Mortgage$1,000 per month
...Manager Platform Engineering - IT Service Management (ITSM)... ...commitment to show up for our customers, our communities, and each other... ...expectations of our residential mortgage borrowers and business partners... ...Leadership & Execution*** Lead, coach, and develop ITSM engineers...MortgageCasual workWork at officeWeekend workAfternoon shift- ...managing Tax, Escrow, and Special Loans. The ideal candidate will have over 5 years of relevant experience and strong mortgage non-default servicing skills. In this role, you'll implement policies, prioritize work, and manage projects, ensuring quality and compliance....Mortgage
- Pennymac in Carrollton, Texas is looking for a Core Non-Default Supervisor to lead a team responsible for critical mortgage servicing functions including Tax and Escrow. The role demands extensive experience in non-default servicing along with strong team management skills...MortgageWork experience placement
- Pennymac is seeking an Assistant Vice President Servicing Finance in Carrollton, Texas. This role involves developing models that predict... ..., and have a strong grasp of financial drivers within mortgage banking. Experience in data modeling and advanced Excel skills...Mortgage
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Mortgage Servicing Customer Resolution Lead. Be the first to apply!
- service lead Coppell, TX
- service team leader Coppell, TX
- early intervention service coordinator Coppell, TX
- service coordinator Coppell, TX
- food service coordinator Coppell, TX
- family service coordinator Coppell, TX
- mortgage compliance Coppell, TX
- mortgage sales Coppell, TX
- mortgage banking Coppell, TX
- mortgage field inspector Coppell, TX

