Field Tech 2

Job Description

Job Description

Facilities Maintenance Technician - Level 2

Elk Ave Hospitality | Facilities Management

Do You Love Building Systems, Problem Solving, and Mountain Living as Much as We Do?

Work Hard. Play Hard. Live Fully in Crested Butte.

At Elk Ave Hospitality, reliable buildings and equipment are essential to the success of our restaurants, employee housing, and hospitality operations.

We are looking for a capable Facilities Maintenance Technician who can independently handle a broad range of routine maintenance, preventive maintenance, and troubleshooting while knowing when a problem requires senior technical support or a licensed contractor.

The Level 2 Technician is an experienced field technician who responds to operational needs, supports restaurant equipment reliability, completes approved repairs, helps maintain our facilities, and serves as a developing technical resource for Level 1 technicians.

Location: Crested Butte / Almont, Colorado
Employment: Full-Time
Reports To: Facilities Field Manager
Compensation: $27.00-$33.00 per hour
Primary Focus: Operational Maintenance & Preventive Maintenance

What You Can Expect

• Hands-on work across multiple Elk Ave Hospitality properties
• Responsibility for routine repairs, troubleshooting, and preventive maintenance
• Exposure to restaurant equipment and a wide variety of building systems
• Opportunities to develop toward Level 3 technical competency
• Opportunities to help train and support Level 1 technicians
• Coordination with licensed trades and specialty contractors
• Company-provided tools and PPE as appropriate
• Paid job-related technical training
• Standard Elk Ave Hospitality benefits package for eligible employees
• Sick pay in accordance with the standard company sick pay policy
• Employee housing or housing assistance when available
• Mileage reimbursement or company vehicle for authorized inter-property travel

Who We’re Looking For

You may be a strong fit if you:

• Have practical experience with building maintenance and repairs
• Can troubleshoot problems systematically
• Are comfortable working independently on routine maintenance
• Take preventive maintenance seriously
• Know when a repair exceeds your training or authorized scope
• Maintain strong standards for safety, workmanship, and documentation
• Can read basic manuals, identify parts, and follow manufacturer instructions
• Communicate clearly with managers, technicians, and contractors
• Want to continue developing your technical skills and responsibilities

Our core values are Communication, Humility, Accountability, Integrity, and Respect.

Position Summary

As a Facilities Maintenance Technician - Level 2, I report directly to the Facilities Field Manager and independently perform a broad range of operational and preventive-maintenance work across Elk Ave Hospitality properties.

I diagnose routine building and equipment issues, complete authorized repairs, respond to operational requests, and help maintain reliable restaurants, housing, and company facilities.

I recognize when a problem requires Level 3 technical support or a licensed specialty contractor and communicate those needs clearly.

I also help Level 1 technicians develop safe work habits, stronger technical skills, and consistent documentation practices.

Building Maintenance & Repair

• I diagnose and complete routine repairs involving doors, hardware, carpentry, plumbing fixtures, minor drain issues, weatherization, appliances, and general building systems.
• I perform work within my demonstrated competency, company authorization, and applicable licensing requirements.
• I identify root causes where practical rather than simply treating symptoms.
• I communicate unresolved or recurring issues to the Facilities Field Manager.
• I recognize when work requires Level 3 support or a licensed contractor.

Preventive Maintenance

• I perform scheduled preventive maintenance using approved procedures and checklists.
• I maintain restaurant equipment, housing, mechanical rooms, filters, pumps, accessible equipment components, and building-envelope items.
• I inspect equipment and facilities for wear, leaks, deterioration, abnormal operation, and developing problems.
• I document completed PM work and communicate conditions requiring follow-up.
• I help prevent avoidable failures by addressing issues before they interrupt operations.

Operational Response

• I respond to maintenance requests throughout Elk Ave Hospitality properties.
• I assess issues, stabilize conditions within my authorized scope, and communicate operational impact.
• I help restaurant and property teams understand repair status and next steps.
• I escalate urgent or technically complex issues promptly.
• I remain professional while working in active guest- and employee-facing environments.

Restaurant Equipment Support

• I inspect, clean, adjust, and troubleshoot restaurant appliances and equipment within my authorized scope.
• I identify equipment conditions requiring specialty service.
• I coordinate service needs through the Facilities Field Manager.
• I help maintain equipment reliability through routine maintenance and documentation.
• I communicate recurring equipment issues that may require a larger repair or replacement decision.

Contractor Support

• I assist with HVAC, refrigeration, plumbing, electrical, grease-trap, fire and life-safety, and other specialty-vendor visits.
• I help provide contractor access and relevant field information.
• I assist with locating equipment, utilities, panels, and other building components.
• I document completed contractor work and follow-up recommendations.
• I communicate unresolved concerns to the Facilities Field Manager.

Level 1 Technician Support

• I help mentor Level 1 technicians on routine maintenance tasks.
• I reinforce safe work practices, checklists, proper tool use, and documentation.
• I demonstrate approved maintenance and repair procedures.
• I provide practical feedback and help identify areas where additional training is needed.
• I support a culture of continued learning, teamwork, and accountability.

Documentation & Facilities Systems

• I record labor, materials, photographs, equipment information, and follow-up recommendations in the approved work-order or PM system.
• I document completed work accurately and consistently.
• I help maintain useful maintenance and equipment histories.
• I clearly identify incomplete work and required follow-up.
• I use company systems and mobile tools as required for maintenance operations.

Safety & Trade Boundaries

• I perform work only within my training, competency, company authorization, and applicable legal requirements.
• I recognize regulated or specialty work that requires appropriately licensed contractors.
• I do not exceed my authorized scope simply because I am familiar with the system.
• I safely stabilize, document, and communicate conditions requiring outside support.
• I follow required PPE, tool, ladder, access, and workplace-safety practices.

Qualifications

• Typically 2-5 years of facilities, construction, property maintenance, hotel/resort engineering, or comparable hands-on experience
• Working knowledge of common building systems
• Strong competence with hand and power tools
• Ability to troubleshoot systematically
• Ability to read basic manuals and identify parts
• Strong communication and documentation skills
• Ability to work independently on assigned responsibilities
• Trade certifications valued but not required unless legally necessary for a specific assigned task
• Valid driver's license and acceptable driving record where company driving is assigned

Preferred Skills & Experience

• Restaurant, hotel, resort, or multi-property maintenance experience
• Carpentry and general building-repair experience
• Plumbing-support experience
• Appliance or restaurant-equipment maintenance experience
• HVAC-support or mechanical-system familiarity
• Preventive-maintenance experience
• Work-order or CMMS experience
• Contractor coordination experience

Work Environment & Physical Requirements

• Work across restaurants, employee housing, commercial buildings, mechanical spaces, rooftops, crawlspaces, and outdoor mountain environments
• Lift and carry up to 50 pounds
• Climb ladders and safely use hand and power tools
• Work on your feet for extended periods
• Travel between company properties
• Some early-morning, evening, weekend, holiday, and emergency-response work may be required

Compensation & Benefits

Compensation: $27.00-$33.00 per hour.

Final compensation reflects experience, demonstrated capability, certifications, technical knowledge, and internal equity.

Benefits include:

• Standard Elk Ave Hospitality benefits package for eligible employees
• Sick pay in accordance with the standard company sick pay policy
• Company-provided tools and PPE as appropriate
• Work-clothing allowance where applicable
• Paid job-related technical training
• Mileage reimbursement or company vehicle for authorized inter-property travel
• Employee housing, housing allowance, or housing assistance when available and approved

Important Position Information

The Level 2 Facilities Maintenance Technician:

• Reports directly to the Facilities Field Manager
• Independently handles a broad range of routine maintenance and troubleshooting
• Performs preventive maintenance across company properties
• Supports restaurant-equipment reliability
• Serves as a primary field responder
• Helps mentor Level 1 technicians
• Supports licensed and specialty contractors in the field
• Documents work, materials, equipment information, and follow-up needs
• Develops toward greater technical competency and Level 3 responsibility

Regulated plumbing, electrical, HVAC/refrigeration, fire and life-safety, permitted, and specialty work is assigned to appropriately qualified and licensed contractors.

What Success Looks Like in This Role

Success means I can be trusted to independently handle routine maintenance and troubleshooting while recognizing when a problem requires additional technical support.

I complete quality work, maintain strong preventive-maintenance habits, document what I find, and communicate unresolved concerns clearly.

I help Level 1 technicians become more capable, support contractors effectively, and contribute reliable information about the condition of our buildings and equipment.

Because of my work, maintenance issues are addressed earlier, equipment operates more reliably, and the Facilities team becomes stronger and more capable over time.