CASUAL Campus Tours & Transfer Orientation Coordinator

Location : UH West O'ahu, Kapolei, HI
Job Type: Full-Time Temporary
Job Number: 2026-01349
Department: University of Hawai'i - West O'ahu - Student Affairs
Opening Date: 06/19/2026
Closing Date: 6/20/2026 11:59 PM Hawaii
Position Number:: CASUAL
Description
* * * * Applicants seeking short-term or part-time work with the University Hawai'i may apply for Casual Hire positions, which include administrative, professional, and technical (APT) or instructional-type positions. Because of the temporary nature of these appointments, Casual Hire employees are not eligible for most benefits as provided to regular BOR and Civil Service employees. Casual Hire appointments may last for up to 89 days for full-time employees, and up to 1 calendar year for parttime employees.


Title: CASUAL Campus Tours and Transfer Orientation Coordinator
Hiring Unit: UH West Oahu Student Affairs
Position Number: ****Casual Hire
Location: Kapolei
Date Posted: 06/19/26

Closing Date: 06/20/26
Salary Range: $ 26.70/hour

Work Schedule: NTE 40 hours/week
Permanent/Temporary: Temporary
Duties and Responsibilities:
1. Collaborate with the Director of Admissions on the development and execution of exemplary campus tour initiatives, including daily campus visits, group visits, recruiting and training admissions tour ambassadors. Requires the ability to effectively manage student staff for tour operation and guest experience outcomes, as well as integrate campus tour experience into wider recruitment strategies, objectives, and goals. Must interact with prospective students and their guests in a courteous, pleasant, tactful, and professional manner. Answers general questions of broad university scope, including standards and deadlines for admission, housing, financial aid, and scholarships. Requires a deep working knowledge of the admission application process and requirements, as well as institutional, state, and national trends in college admissions counseling, and the ability to explain, relate, and rationalize variables in admission decisions.
2. Partners with campus recruitment stakeholders, ensuring participation and support to enhance guest experiences. Collaborates frequently with campus partners to train student tour ambassadors and coordinate participation in visit experiences.
3. Respond to and facilitate campus visit inquiries and requests. Schedules and coordinates all campus tours.
4. May participate in college fairs, high school visits, multicultural events, community colleges, or other activities as assigned.
5. Meets with prospective students and families. Must interact with prospective students and families in a courteous, pleasant, tactful, and professional manner. Answers general questions of broad university-scope, including standards and deadlines for admission, housing, financial aid, and scholarships. Requires a deep working knowledge of the admissions application process and requirements, as well as institutional, state, and national trends in college admissions counseling, and the ability to explain, relay and rationalize variables in admission decisions.
6. Adheres to the Family Educational Rights and Privacy Act (FERPA) when interacting with prospective students and families.
7. Interact with a diverse population in a courteous and professional manner. Provides support in strengthening relationships and partnerships with community colleges and other stakeholders in order to help the institution reach transfer enrollment goals.
8. Assist in the coordination of OSU-Cascades new student onboarding (orientation). Work closely with Academic Advising, Student Life, and Enrollment Services to plan all aspects of onboarding. Serve as liaison between the onboarding working group and Enrollment Management IT on updating and managing all technical needs that support the online components of orientation. Provide event coordination support for in-person orientation days.
9. Participate in answering the daily Admissions e-mail correspondence. Provide detailed responses to queries regarding admission requirements and status, major/program requirements, services available, and career and advising assistance.
10. Maintain statistics of daily visitors to UHWO. Compiles information into monthly, quarterly, and annual reports. Works with the Director of Admissions and the admissions team to assess efforts and identify and implement any changes necessary because of program assessments and evaluations. Provide feedback regarding campus visitor trend demographics and student outcomes. Review academic regulations, institutional policies and procedures for effective, equitable efficiency for the success of all student types.
11. Other necessary duties to fulfill obligations to be successful in this role.
Minimum Qualifications:

1. Possession of a baccalaureate degree in business, social sciences or related field and 1 year of progressively responsible professional experience with responsibilities for providing services to prospective and current college students; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
2. Strong interpersonal skills to collaborate with a diverse population.
3. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
4. Ability to communicate effectively in front of small and large groups.
5. Excellent written and oral communication skills.
6. Strong attention to detail.
7. Ability to think clearly under pressure and to work with individuals from various cultures, including the ability to handle difficult interpersonal situations with tact and diplomacy.

To Apply:
Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following:

1. Cover letter indicating interest in the position and how the minimum and desirable qualifications of the position are met.
2. Current resume'
3. References - names and contact information (telephone number and email addresses) of at least three professional references.
4. Transcripts showing pertinent degree (copies of transcripts are acceptable, but official transcripts will be required at the time of hire.

Note:
Late, incomplete, or unreadable application materials will not be considered. Please redact any social security number and/or birth date on your documents prior to submitting. Please create an account if this is your first time applying for a position using NEOGOV.
Inquiries: View email address on click.appcast.io; View phone number on click.appcast.io

EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit:
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.


In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: