Food Bank Manager

Nourish Pierce County is a nonprofit organization providing food to people in need since 1973. Our mission is to provide nutritious food and support services to people in need with compassion, dignity, and respect. With six food bank locations and an award-winning mobile food bank that serves sixteen additional sites, Nourish serves tens of thousands of individuals totaling hundreds of thousands of visits each year. With assistance from hundreds of volunteers, our goal is to provide each person or family with enough food to make three nutritious meals a day for three days. All Nourish food banks operate on a self-serve model, allowing guests to select the foods that best meet their family’s needs. Guests are asked to limit their visits to once a week, but no one in need is turned away. For more information on Nourish Pierce County please visit: Nourish Pierce County is an “At-Will” employer. Position Title: Food Bank Manager - Float Reports to: Director of Operations Status: Full Time – Non-Exempt Salary Range: $22 - $24 Depending on Experience Benefits: Employee medical, dental, vision, EAP, and 3% matching SIMPLE IRA for full-time employees. 120 hours vacation per year (front-loaded), paid sick leave and paid holidays Job description Purpose: This position is responsible for all phases of food bank operations and is involved in the acquisition, maintenance, and distribution of food to customers in coordination with the Director of Operations. Ensures a compassionate, warm, and welcoming environment for customers and provides a positive working environment for volunteers. Demonstrates effective leadership and good public relations skills and the ability to use computer technology. This position will float between all Nourish locations, including the warehouse, as necessary. Essential Duties and Responsibilities Primary Duties This role is a back-up Food Bank Manager to provide coverage for vacations, sick leave, and other needs throughout the system. This position works alongside other food bank employees, warehouse staff, and volunteers. When not serving in a backup role, the Director of Operations will assign the individual to sites as needed. Maintain a respectful, friendly, and cooperative environment where all are treated with compassion, dignity, and respect. Manage relationships with assigned local food outlets, grocers, and other food distributors. Create a clean and safe environment by following food and operations safety guidelines. Ensure safety, maintenance and cleanliness of site including all food bank equipment and appliances. Ensure grocery rescue and other local pick-ups are complete and in compliance with contract or donation guidelines. Provide additional back-up for all food pick-ups as needed. Operate a forklift to unload incoming food donations, including weighing and recording all donated food, ensuring accurate database management. Sort and store all incoming food as applicable to food safety and FEFO standards. Maintain and ensure that the food bank, vehicles, exterior areas, parking lots and restrooms meet or exceed sanitary and safety guidelines/regulations. Close and secure facility at end of shift as needed. Regularly operate warehouse equipment including forklifts, walkie stackers, and pallet jacks. Regularly drive personal vehicle between locations and Nourish vehicles, including box trucks, as needed. In coordination with the Food Bank Manager and Director of Operations: Train, manage, and supervise volunteers on the safe and proper use of equipment, food bank operations, and proper food handling techniques. Create, manage, and run all necessary repacking operations with Food Bank volunteers ensuring a FIFO (first in first out) process is used. Ensure that all volunteers are qualified, signed up for shifts, and checked into shift on volunteer database system. Handle all customer interactions with respect and dignity. Administrative Duties In coordination with the Director of Operations and other food bank managers, maintain inventory of all food and adhere to appropriate contract compliance, including monthly reporting Create and maintain temperature logs for freezers and refrigerators. Record & post temperatures as applicable to all food safety standards. Record and maintain confidentiality and accuracy of client & volunteer database as needed. Attend and participate in internal and external meetings, conferences and training as assigned. Other Duties as Assigned Nourish Pierce County employees may be assigned tasks and duties outside of their ordinary responsibilities from time to time and are expected to comply with requests to perform other duties as assigned. These duties may include performing tasks at various Nourish Pierce County sites as assigned. Competencies Essential Competencies Must be able to perform basic math skills. Must be able to read, write and communicate orally in English. To Drive Nourish Vehicles Must have a valid Washington State Driver’s license. Must have a clean Motor Vehicle Record. Must be able to pass pre-employment and periodic drug screening. Must be able to bend, stoop, sit and lift overhead. Ability to interact and effectively communicate effectively with a broad and diverse audience including staff, volunteers, clients and vendors. Demonstrated success in working collaboratively as part of a team. Demonstrated computer and mobile phone literacy required, including text messaging; ability to make and receive telephone calls; ability to use the Internet to search and obtain information; sending and receiving email via browser or MS Outlook, using MS Teams. Must be able to provide accurate and timely written or verbal information when requested by phone, over email, or as part of regular reporting requirements. Must be able to provide accurate information. Position Specific Competencies The ability to work in a warehouse setting using inventory control methods ensuring FEFO (first expired, first out) is used. Knowledge of food bank operations preferred. Ability to manage incoming food donations, volunteers, and back end of food bank operations simultaneously. Physical Requirements Must be able to work independently. Some weekend and evening work may be required. Must be able to lift up to 50 pounds on a repeated basis. Must be able to sit or stand for four or five hours at a time. Must be able to communicate detailed information clearly in person, in writing, by phone, and by email. Preferred Education, Skills and Experience Forklift experience or certification preferred. Ability to successfully pass a Washington State Patrol Background Check. Must be able to pass pre-employment and periodic drug screen, (required for all driving positions). Current food handler’s permit or within 2 weeks of hire. Other Requirements Transportation and Driving Requirements: This position requires regular travel to Nourish Pierce County locations and other off-site locations in the course of performing job duties. The employee must be able to reliably travel to required work locations and, when driving is necessary to perform job duties, must possess a valid driver’s license and meet Nourish Pierce County's requirements for authorized drivers. Employees who use a personal vehicle for authorized business travel will be reimbursed for mileage in accordance with Nourish Pierce County policy. Equal Opportunity Employer Statement Nourish Pierce County is an equal opportunity employer and service provider and does not discriminate on the basis of race, color, sex, age, religion, creed, disability, national origin, political affiliation, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees, volunteers and guests. Health considerations All staff, volunteers are required to follow Nourish Pierce County policies. This may include employer requirements to wear personal protective equipment, or follow vaccination regimens per CDC, state, or local health department guidelines or requirements. #J-18808-Ljbffr Nourishpc