Restaurant Server & Bartender

Job Description

Job Description

Restaurant Server and/or Bartender

Part-time/Full-time

At the Hotel Northampton, we pride ourselves on offering a unique dining experience with a commitment to exceptional service and high-quality cuisine in our two restaurant, the Coolidge Park Cafe and Historic Wiggins Tavern. Our vibrant atmosphere is complemented by a dedicated team of professionals who strive to create memorable moments for our guests.

We are seeking a passionate and enthusiastic Restaurant Server to join our dynamic team. The ideal candidate will have a strong work ethic, excellent communication skills, and a genuine desire to provide outstanding customer service. As a Server, you will play a key role in delivering a memorable dining experience by providing attentive, personalized service to each guest.

- Greet and welcome guests warmly as they arrive at the restaurant.

- Present menus and provide detailed information about menu items, including specials and dietary options.
- Take accurate food and beverage orders using the POS system, ensuring proper communication with the kitchen staff.
- Serve food and drinks promptly and efficiently, ensuring all requests are met.
- Check in with guests to ensure satisfaction with their meals and address any concerns or special requests.
- Process payments and accurately handle cash and credit transactions.
- Maintain cleanliness and organization of the dining area, including resetting tables and refreshing supplies as needed.
- Collaborate with team members to provide a seamless dining experience and support overall restaurant operations.
- Adhere to all health, safety, and sanitation guidelines.
- Stay informed about menu changes, daily specials, and promotions to effectively communicate with guests.

Qualifications:

- Previous experience as a server in a restaurant or hospitality environment preferred, but not required.
- Strong customer service skills with a positive and friendly attitude.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Excellent communication and interpersonal skills.
- Basic math skills for handling transactions and making change.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Knowledge of food safety practices and alcohol service regulations is a plus.

Benefits:

- Competitive hourly wage plus tips.
- Opportunities for career advancement within a growing team.
- Flexible scheduling to accommodate work-life balance.
If you are a team player with a passion for hospitality and a commitment to creating exceptional dining experiences, we would love to hear from you!

The Hotel Northampton, with our two restaurants, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**