Product Owner

Consistently ranking among American Banker magazine's "Best Banks to Work For" for over a decade, Zions Bancorporation is a "Collection of Great Banks" with local brand names and management teams in each of our major Western markets. And becausewe’reknown that, for over 150 years, our success has come from the exceptional dedication,experienceand talent of our diverse employee base,we'recommitted to being the premier employer of choice. Ready to make your mark on a legacy brand? Our expanding marketing team is building something special—a dynamic, in-house Creative Studio and innovative Demand Center that will transform how we connect with customers. Under fresh leadership from our newly appointed CMO,we'rereimagining what marketing can be while supporting a bank known for its experienced bankers, exceptional service, and local leadership deeply rooted in the communities we serve. Thisisn'tjust another financial marketing role —it'syour chance to shape a creative vision with real impact. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. If you're ready to create work that actually matters, we're ready to review your application. You bring the talent; we bring the opportunity. Zions Bancorporation’s Cross-Affiliate Marketing team is seeking a Delivery Product Owner(Marketing) to join Zions Bancorporation.TheMarketing Delivery Product Owner plays a key role in defining and executing the continuous improvement of the company’s Marketing Technology stack, particularly with Salesforce Marketing Cloud.You will be the bridge betweenstakeholders,powerusers,and technical teams, helping toexecute the product lifecycle, fromhighlevel visionto prioritization anddelivery. The Marketing Delivery Product Owner will: Collaborate with business stakeholders to define product vision, goals, and roadmap for marketing orchestration, personalization, and customer engagement. Create, own, and manage the product backlog, ensuring features and enhancements are refined, prioritized, and aligned to measurable business value. Oversee and contribute to configuration and optimization within Salesforce Marketing Cloud, including Journey Builder, Automation Studio, Email Studio, and Contact Builder. Ensure seamless integration between Salesforce Marketing Cloud, Salesforce CRM, and external platforms, including web-to-lead flows and data pipelines. Support execution and optimization of multi-channel campaigns, ensuring scalability, reliability, and high performance. Monitor campaign performance, analyze results, and drive continuous improvement through testing and optimization strategies. Ensure email deliverability, domain health, subscriber management, and compliance with marketing and privacy regulations (e.g., CAN-SPAM, GDPR, CCPA). Troubleshoot production issues, improve platform reliability, and proactivelyidentifyopportunities to enhance performance and scalability. Translate strategic initiatives intotechnicaluser stories, acceptance criteria, and actionable tasks fortechnicalteams. Provide context for, prioritize, and accept work delivered by technical teams, ensuring alignment to product vision and business value. Conduct training sessions, documentation, and office hours to enable and empower platform users. Continuously engage with key stakeholders, building strong relationships and serving as a trusted advisor onMarTechcapabilities and best practices. Identifyrisks, dependencies, and technical debt, partnering with leadership to define mitigation strategies and drive continuous improvement. Stay current on Salesforce Marketing Cloud capabilities and industry trends to recommend innovative solutions and enhancements. Requirements: Bachelor's degree in a computer or business-related discipline (Computer Science, Computer engineering, Information Systems, Business Administration or Management, etc.) or Business Analyst experience working in the financial services industry supporting digital initiatives 8+yearsofcombined experience in product management, marketing technology, or digital platforms within an Agile environment Salesforce Marketing Cloud certifications (e.g., Email Specialist, Administrator, Consultant) Strongexpertisein Journey Builder, Automation Studio, Email Studio, and Contact Builder ProficiencyinAMPscript, SSJS, and SQL for personalization, segmentation, and data manipulation Experience integrating Salesforce Marketing Cloud with Salesforce CRM and external APIs or data platforms Strong understanding of customer journey orchestration, campaign lifecycle management, and personalization strategies Knowledge of email deliverability, domain management, and subscriber health best practices Experience supporting and scaling high-volume marketing campaigns Experience with Agile frameworks, including backlog refinement, sprint planning, stand-ups, demos, and retrospectives Demonstrated ability to define product strategy and deliver measurable business outcomes in collaboration with cross-functional teams Strong presentation, facilitation, and stakeholder management skills Strong planning, analytical, and problem-solving abilities, with a focus on delivering customer-centric solutions Experience in financial services or other regulated industries preferred A combination of education and experience may meet requirements ThisDelivery Product Ownerposition is currently not eligible for employment visa sponsorship (e.g., H-1B visa) This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employmentin order tomaintainemployment eligibility. Salary Range: This position is eligible to earn an annual base salary as outlined below depending on job-related factors such as level of experience, location, and other job-related factors. California (San Diego): $110,963- $162,745 Texas (Houston): $105,919- $155,348 Utah (Salt Lake City): $100,875-$147,950 This is an in-office position that will sit at a local corporate hub 5 days a week. This is not a hybrid role. Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA)and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire Employee Ambassador preferred banking products This position will be open until filled. All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations. Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law. It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran. Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at View email address on click.appcast.io or View phone number on click.appcast.io. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact. California Bank and Trust a division of Zions Bancorporation, N.A. Member FDIC #J-18808-Ljbffr