Sales Quote Coordinator

Salary Compensation: $52,000 - $72,000 annually | $25.00 - $35.00 per hour (Salary commensurate with experience.) Work Location: On-Site Only (Not remote or hybrid) Job Type: Direct Hire Industry: Manufacturing Company Size: 100 - 700 million in annual revenue Keys to Job: BS or Associate’s degree or equivalent experience required. Must have strong communication, problem-solving, organizational, and multitasking skills for a fast-paced environment. Basic technical knowledge and math skills essential. Ability to respond to customer inquiries by phone/email, create product/system quotes (often using specialized quoting tools), provide technical information, collaborate with sales and engineering, manage orders/complaints/records, and deliver excellent customer service. Occasional travel for trade shows or customer visits may be needed. Position Summary The Sales Quote Coordinator serves as a primary internal point of contact for customers and prospects. Working mainly by phone and email, this role helps determine customer requirements, develops appropriate product and system solutions, prepares quotations, and resolves product-specific questions while building strong customer relationships and ensuring satisfaction. Primary Responsibilities Develop and maintain a solid understanding of all offered products and the typical applications in which they are used Determine customer needs and create both parts and systems quotations in response to inquiries Provide technical information such as drawings in support of quotations and customer requests Stay informed on major quotations and collaborate with outside sales, market development, or others to position the company competitively Handle routine customer requests including price and availability, quote status, order status, and shipment information Log customer complaints or concerns immediately upon receipt Involve technical personnel promptly for more complex issues or product concerns Generate engineering requests for new part numbers, bills of material, or similar activities Secondary Responsibilities Routinely update and maintain customer records in the appropriate system during and after interactions Assist with rescheduling orders with manufacturing as needed Support quality and environmental, health, and safety policies Uphold core organizational values Travel is infrequent but may be required occasionally to support trade shows, visit customer facilities, or job sites to better understand applications, markets, field issues, or product usage. Supervisory Responsibilities This position has no supervisory responsibilities. Education and Experience Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience. Qualifications To perform this role successfully, an individual must be able to carry out all essential duties. Key qualifications include: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from managers, clients, customers, and the public Ability to calculate figures and amounts such as discounts, profit, gross margin, proportions, percentages, area, circumference, and volume; apply basic algebra and geometry concepts Ability to define problems, collect data, establish facts, and draw valid conclusions; interpret a wide variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables No specific certificates or licenses required Physical Demands Regular sitting, hand use for computer work, and verbal communication required. Frequent walking; occasional standing, climbing, balancing, stooping, kneeling, or crawling. Occasionally lift and/or move up to 20 pounds. Close vision, distance vision, and ability to adjust focus required. Occasional exposure to moving mechanical parts and fumes or airborne particles. Noise level is usually moderate. Compensation and Benefits This position offers competitive compensation along with health, dental, and life insurance, a 401(k) plan, paid vacation and personal time, holidays, profit sharing, and tuition reimbursement. #J-18808-Ljbffr