ServiceNow Software Engineer III(onsite, only W2)

Full-time

CBTS

Cincinnati, OH

Role: ServiceNow Software Engineer III

Location: Cincinnati, OH

Duration: 12 months

Pay Rate: $55-60/hour on W2, client will not consider C2C

Work Type: Onsite

Required Qualifications

Experience

5+ years of ServiceNow platform experience.
3+ years of hands-on ServiceNow CSM implementation experience.
Experience implementing customer service portals.
Experience configuring email-to-case processes.
Experience integrating CRM and customer data sources with ServiceNow.
Experience supporting large customer service or operations teams.

Must Have - Certifications:

ServiceNow CIS – ITSM
ServiceNow CAD
ServiceNow CIS – CSM

Technical Skills

Strong experience with:

ServiceNow CSM
Service Portal
Customer Service Workspace
Flow Designer
Integration Hub
REST APIs
Business Rules
Script Includes
Client Scripts
UI Policies
SLA Management
Knowledge Management
Case Management
Email Inbound Actions
Notification Framework

Integration Skills

Experience integrating with:

Fiserv
SAP
Custom CRM platforms
Data warehouses (Snowflake preferred)

Please send resume ASAP.

Apply

Vacancy posted 1 day ago

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