Seller Acquisition Specialist--Marketplace
Staples
Staples is business to business. You’re what binds us together.Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. The Seller Acquisition Specialist plays a critical role in expanding Staples’ marketplace by identifying, recruiting, and onboarding third-party sellers. This position is responsible for building a strong pipeline of qualified sellers, clearly communicating the marketplace value proposition, and guiding new partners from first connection through launch readiness. The role operates with moderate autonomy, partners closely with cross-functional teams, and directly supports marketplace growth and revenue diversification. What you’ll be doing:Identify, research, and target prospective marketplace sellers aligned with assortment, quality, and growth goalsDevelop and execute seller recruitment strategies, including outbound outreach, referrals, and category-focused initiativesPresent and articulate Staples’ marketplace value proposition, address seller questions, and close new partnershipsManage and maintain a seller recruitment pipeline using defined tracking tools and metricsGuide sellers through onboarding, compliance, and launch processes to ensure readiness to transactTrain sellers on marketplace tools, policies, operational standards, and performance expectationsPartner with seller support, operations, and account management teams to ensure a smooth transition post-launchMonitor and report on key metrics such as pipeline health, seller activation, and time-to-launchIdentify process gaps and recommend practical improvements to enhance seller experience and operational efficiencySupport or lead defined components of marketplace initiatives and projects as assigned What you bring to the table:Strong communication, persuasion, and relationship-building skillsOrganized, detail-oriented approach with the ability to manage multiple priorities simultaneouslyAnalytical mindset with comfort interpreting pipeline metrics and performance dataProblem-solving skills with the ability to resolve routine issues independentlyA customer- and partner-focused mindset with a commitment to delivering a positive seller experienceInitiative, adaptability, and comfort working in a dynamic, growth-oriented environmentDemonstrated experience managing a pipeline or funnel with defined metricsExperience conducting outbound outreach and closing external partners or clientsProficiency using CRM or pipeline tracking toolsProven ability to onboard and train external partners on tools, processes, or standardsExperience collaborating cross-functionally with operations, support, or account management teamsWhat’s needed- Basic Qualifications:Bachelor’s degree or equivalent combination of education, training, and relevant professional experience2+ years of experience in business development, sales, partnerships, account management, online merchandising or related rolesWhat’s needed- Preferred Qualifications:3+ years of experience in business development, sales, partnerships, or a related fieldExperience supporting or scaling a third-party marketplace, platform, or eCommerce ecosystemFamiliarity with marketplace KPIs such as seller activation, time-to-launch, and performance metricsMaster’s degree in business or a related field (optional) We Offer:Inclusive culture with associate-led Business Resource Groups22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.Full timePosting Date: 2026-10-08
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