Collections Specialist

Patient Collections Specialist

PrideStaff has an immediate opportunity to join our growing client's company. We are currently seeking two full-time (M-F 8:00 am-5:00 pm) Patient Collections Specialist in Tracy, CA. These individuals will be responsible for the following:

• Contact patients/guarantors to secure payment for services provided based on an aging report with balances. • Contact patients when credit card payments are declined. • Follow up with refund requests. • Document all calls and actions are taken in the appropriate systems. Sets the next work date if follow-up is needed. • Confirms/updates with patient/guarantor insurance and patient demographics information. Makes appropriate changes and submits/re-submits claims as indicated. • Establishes a payment arrangement with the patient/guarantor and follow-up on all payment arrangement plans implemented. • Document all patient complaints/disputes and forward them to the appropriate person for follow-up. • Perform other duties as needed.

Qualifications/Skills: • Must excel in interpersonal communication, customer service and be able to work both independently and as part of a team. • Must excel in organizational skills. • Must possess strong attention to detail and follow-through skills. • Education, Training, and Experience Required: - High School graduate or equivalent. - Must type 25-45 words per minute. Hourly Rate Pay Range: $17.00 to $ 19.00 · Annual Range ($35,360 to $39,520) Note: Abundance of O/T Available Bonus Opportunity Team Bonus: $0 to $500 per month (increases hourly rate up to $ 2 .88 per hour or up to $6k per year) Profit Bonus: $0 to $500 per month (increases hourly rate up to $ 2.88 per hour or up $6k per year) Total Compensation Opportunity Examples: Annual Base Pay: $41,735.00 (Estimate incl. 5 hrs O/T per week, Low-range Team and Profit Bonus after 3 months) Annual Mid-Range Pay: $54,315.00 (Estimate incl. 5 hrs O/T per week, Mid-range Team and Profit Bonus) Annual Top Pay: $57,895.00 (Estimate incl. 5 hrs O/T per week, Max Team and Profit bonus)

Compensation / Pay Rate (Up to): $17.00 - $19.00 Per Hour

All compensation and pay rates are dependent upon skills and experience. PrideStaff is an equal opportunity employer.