Associate Community Manager

Job Description

Job Description

There is NO HOA EXPERIENCE NECESSARY. We are looking for a customer service driven individual who is interested in getting involved in the HOA industry as a Community Manager that understands the benefits of a team culture and works with support staff to exceed the expectations of our clients and vendors. Our priority is ensuring quality service and striving to be better than our competitors.

HOW WE INVEST IN YOU

We offer a competitive salary along with medical, dental, life insurance, 401K match, mileage reimbursement, cell phone allowance, paid vacation, paid sick leave, birthday off and paid holidays. We compensate you for effectively managing six or more associations, along with a portion of all management extras. We provide a work life balance by providing flex time and a generous amount of paid time off once you become exempt. We are proud of our on-going training program, paid CAI classes, certification opportunities and professional growth. These are just a few ways we invest in YOU!

OUR COMMITMENT

Our focus is to elevate industry service standards following our 30-year service vision. Our vision serves as the framework for our roadmap and guides every aspect of our business by describing what we need to accomplish, to continue achieving sustainable, quality growth. We are committed to enhancing our leadership and industry expertise to become the premier choice in community management. We are known to provide the best Community Manager support in the industry!

Summary of Job :

The Associate Manager will report to their assigned Director of Community Management and be responsible for assisting the Director with the day-to-day responsibilities of managing a portfolio of community associations.

Essential Duties Include (but are not limited to):

• Must be available to attend evening board meetings
• Transcribe minutes and action list
• Complete action items
• Assist with preparation of Directors Reports
• Review and code payables
• Return phone calls and respond to emails
• Conduct property inspections
• Transcribe inspection reports
• Solicit & review proposals/contracts
• Prepare bid comparisons
• Check in with supervisor daily to advise of any issues or concerns
• Obtain CMCA certification

**More duties and responsibilities will be discussed in detail if called upon for an interview.

Knowledge, Skills and Experience :

• 4-year college degree preferable but not required
• Property management experience preferred
• At least 1 year customer service experience, 2 or more years preferred
• Attention to detail and organization is key
• Excellent communication skills both written & verbal
• Critical thinking & problem-solving skills
• Excellent customer service mindset
• Strong organizational and time management skills
• Positive attitude
• The ability to navigate challenging situations
• Type a minimum of 40 WPM
• Proficient in Microsoft Office Suite

Benefits :

Medical, Dental, Life Insurance, 401K match, paid vacation, paid sick leave, paid holidays plus birthday off, business casual environment and incentive programs! Orange County Register's Top Places to Work in OC for 4 years in a row!! High CEO rating on Glassdoor, check it out!!