Account Executive

Account Executive

Baltimore Starlings - Baltimore, MD - UPSHOT

We are seeking a high-energy, results-driven Account Executive to help launch, build, and engage the fan base for the Baltimore Starlings in the Baltimore, Maryland market. As part of a startup expansion team, this individual will play a critical role in laying the foundation for long-term success. This is a unique opportunity for someone who thrives in a fast-paced, entrepreneurial environment and wants to directly impact the growth of a new professional sports franchise.

As a key member of the sales team, you will drive revenue and generate excitement by selling full and partial season ticket packages, group outings, and entry-level corporate partnerships to individuals and businesses. This role also includes servicing current ticket holders and delivering an exceptional fan experience from day one.

Key Responsibilities

• Make 70+ outbound touchpoints daily (calls, emails, text, and in-person meetings) to generate ticket sales revenue
• Sell full and partial season tickets, group packages, individual tickets, and entry-level corporate partnerships
• Help establish and grow a strong sales pipeline in a new market through creative prospecting and outreach
• Manage inbound sales inquiries and deliver an exceptional level of customer service
• Prospect new business through networking, referrals, social media, and targeted research
• Conduct in-person meetings, sales presentations, arena tours, and off-site appointments
• Represent the organization at community events, networking functions, and sales tables to generate leads and build brand awareness
• Maintain accurate and detailed records of all sales activity using CRM systems
• Meet or exceed weekly and monthly sales goals in a competitive, growth-driven environment
• Assist with renewal efforts and ongoing account service for existing clients
• Build strong, long-term relationships with clients through consistent communication and high-level service
• Contribute ideas and feedback to help shape sales strategies, processes, and best practices as the organization grows

Game & Event Responsibilities

• Attend and work all home games and related events
• Engage with clients and prospects during games through seat visits, networking, and in-game activations
• Assist with the execution of fan engagement initiatives and in-game experiences
• Play an active role in creating a best-in-class game day atmosphere as part of a new franchise launch

Qualifications

• Bachelor's degree required
• Passion for the sports industry and a strong desire to grow a career in sales
• Ability to thrive in a startup or expansion environment where adaptability and initiative are critical
• Coachable, positive attitude with a willingness to learn and continuously improve
• Strong organizational and time management skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Ability to work both independently and collaboratively within a team
• Willingness to work flexible hours, including nights, weekends, and holidays
• Demonstrates professionalism, accountability, and a strong work ethic
• Brings energy, creativity, and enthusiasm to building something new in the Baltimore market

UPSHOT Baltimore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.