Hotel General Manager - Franchise

General Manager Opportunity at Home2 Suites West Middlesex

We are looking for an experienced and motivated General Manager to lead the opening and operation of a brand-new Home2 Suites by Hilton in West Middlesex, PA.

This is a unique opportunity for a hospitality leader who enjoys building something from the ground up. As General Manager, you will play a key role in preparing the hotel for opening, recruiting and developing the team, establishing operating standards, building relationships within the community, and positioning the hotel for long-term success.

The ideal candidate is a hands-on leader who understands that a successful hotel starts with a great team and a strong culture. You will be responsible for creating an environment where employees feel valued, guests feel welcomed, and operational excellence is the standard.

Key Responsibilities

• Lead all pre-opening activities and prepare the hotel for a successful launch.
• Recruit, hire, train, coach, and develop an outstanding hotel team.
• Establish a positive, service-focused culture consistent with the Home2 Suites brand.
• Oversee day-to-day hotel operations, including guest services, housekeeping, maintenance, sales, and administration.
• Drive guest satisfaction, online reputation, and overall service excellence.
• Develop and maintain strong relationships with guests, team members, vendors, community partners, and local businesses.
• Monitor hotel performance, budgets, labor costs, and operating expenses.
• Work closely with sales and revenue management to maximize occupancy, ADR, and overall profitability.
• Ensure compliance with Hilton brand standards, company policies, safety requirements, and applicable regulations.
• Lead by example with a visible, hands-on management approach.
• Identify opportunities to improve efficiency, profitability, and the overall guest experience.

What We're Looking For

• Previous hotel management or General Manager experience, preferably in a select-service or extended-stay hotel.
• Pre-opening experience is highly preferred, but not required.
• Strong leadership, communication, organizational, and problem-solving skills.
• A genuine passion for hospitality and developing people.
• Strong understanding of hotel operations, financial performance, and guest service.
• Ability to recruit, motivate, and retain a high-performing team.
• Ability to work independently while collaborating effectively with ownership and brand partners.
• A positive, energetic, and entrepreneurial approach to leadership.

Why Join Us?

This isn't just an opportunity to manage a hotelit's an opportunity to help build one. From assembling the opening team to welcoming the first guests and establishing the hotel's reputation in the community, the General Manager will have a significant role in shaping the success of this new property.

If you are a hospitality professional who is ready to take ownership, build a great team, and make your mark on a new hotel, we'd love to hear from you.

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

West Middlesex, PA, United States