Medical Office Clerk

Medical Office Clerk Join Our Team!

Spectrum Health care Resources has a potential opportunity for a detail-oriented, organized, and customer-focused Medical Office Clerk to support our clinical teams at Naval Medical Center Portsmouth and help create a smooth, welcoming experience for every patient who walks through our doors. If you thrive in a fast-paced environment and enjoy being the go-to person who keeps things running seamlessly, this could be the perfect fit.

Location: Naval Medical Center Portsmouth, Virginia

Schedule: Full-Time and Part-Time availability

Department: Availability is needed across a variety of departments and clinics throughout the Naval Medical Center.

This position offers:

• Medical, Dental, Vision, and 401k Benefits
• 10 Paid Holidays
• Paid Time Off

The Position will have the following requirements:

• Must have a High School Diploma or General Educational Development (GED) equivalency. Medical terminology is desired.
• Must have at least 6 months of experience in an office setting.
• Must be a fully qualified typist with a minimum of typing 50 WPM.
• Must have general office administrative and clerical skills to perform receptionist duties and answer telephones.
• BLS Certification

Main Job Duties but not limited to:

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
• Ensures arrival of medical records prior to appointment(s).
• Initiates and locates patient medical records as needed.
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Creates appointment schedules and templates in patient appointment computer system
• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.

For more information contact:

Michelle Collins

Recruiter

Spectrum Healthcare Resources

Company Overview:

At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.

EOE / Disability / Vet