Program Manager

Program Manager

IND US is a 100% employee-owned, customer-focused government services provider with expertise in Engineering, Information Technology, Cybersecurity, Program/Financial Management, Logistics, and Data Analytics. At IND US, we believe in the value of the IND US team. Together we deliver exceptional customer service, foster a growth and support-centered work environment, and focus on how we can give back to the communities that we serve. Empowering our employees starts on day one and creates an environment full of innovation and promise. By offering mentorship and robust Training and Development opportunities, IND US continues its pursuit to be the Employer of Choice.

Reporting to the Director of Program Support, the Program Manager is responsible for leading all task order delivery, customer engagement, subcontractor management, and employee relations activities. In this role you may also responsible for supporting capture and sales activities, which includes, but is not limited to: identifying and qualifying key pursuit opportunities, developing capture strategies, gathering and documenting competitor intelligence (e.g., SWOT analysis), evaluating and completing capabilities matrices, determining and vetting Teaming Agreements, etc. The ideal candidate has demonstrated successes in project execution and capture and proposal management supporting Department of Defense (DoD) customers.

This is a contingent position pending contract award. The position is expected to be located in Norfolk, VA.

What You'll Do

Program Management

• Manage day-to-day programmatic and contract deliverables to deliver the means, methods, and resources in support of key PWS areas.
• Manage and oversee all contractor personnel and subcontractors performing work under the contract.
• Recruit, employ, train, guide, and supervise qualified contractor personnel to successfully accomplish contract requirements.
• Develop major concepts, initiatives, processes, procedures, PM tools, and programs.
• Assess and implement opportunities to add value and improve processes for customers, INDUS Technology, and its employees.
• Align team to program/customer vision and expectations.

• Build and maintain working relationships with customers, team members, vendors, and other stakeholders.
• Serve as the Primary Point of Contact (POC) responsible for overall contractor performance and act as the single point of contact for the Contracting Officer and Contracting Officer's Representative (COR).
• Designate alternate Point(s) of Contact (POCs) authorized to act on behalf of the Primary POC during periods of absence and address all contract-related matters.

• Provide guidance and direction to an execution team for specific projects or sub-tasks.
• Direct the completion of projects within estimated time frames and budget constraints.
• Coordinate project-specific engagements and review work products for completeness and adherence to customer requirements.
• Gather data, conduct analyses, and develop reports on a recurring basis to communicate program/project cost, schedule, and technical performance.
• Support risk management program/processes to identify and manage risks, and then eliminate or minimize the likelihood of those risks becoming an issue.
• Interface with the client and stakeholders on project specific issues and objectives.
• Deliver presentations and leads client meetings.
• Partner with internal departments as needed to manage customer requirements, coordinate deliverables across subcontractor partners and vendors, and ensure employees have what they need to be successful.
• Ensure contractor employees perform work in the best interest of the Government and comply with applicable laws, regulations, DoD requirements, and local activity policies.
• Prevent contractor personnel from establishing actual or perceived personal service relationships with Government employees.
• Implement quality control processes to ensure contract requirements and performance standards are consistently achieved.
• Serve as an INDUS ambassador and exhibit our corporate core values through your engagement with customers, employees, and industry partners and vendors.
• Uphold professional and ethical behavior of all personnel.
• Other duties as assigned.

Capture Management

• Identify, qualify, and lead capture efforts for opportunities and federal government clients.
• Gather opportunity and intelligence to include customers' pain points and INDUS's market differentiators, evaluate key stakeholders, create or obtain organizational charts, develop call plans, etc.
• Develop and document competitor intelligence materials (e.g., SWOT analysis, etc.).
• Identify and develop capabilities matrices, staffing plans, customer call plans, etc.
• Determine and vet potential partners and teaming opportunities. Negotiate and execute Teaming Agreements as needed.
• Additional bid and proposal support if requested.
• Other duties as assigned.

What We're Looking For

Required Qualifications:

• An active secret clearance is required to be considered for this position.
• Bachelor's degree from an accredited university in a technical or managerial related field.
• 10 years of professional experience in Technical Program/Project Management with projects of similar complexity to the current effort as well as demonstrated abilities in managing a diverse mix of technical requirements.
• Must possess expert skills in stakeholder engagement, risk management, and cost control supporting DoD projects.
• Demonstrated experience leading, developing, and inspiring high-performing teams toward a common goal.
• Demonstrated experience supporting employees and working to create a successful and collaborative team dynamic.
• Must possess basic computer literacy and data entry skills.
• Demonstrated proficiency in Microsoft Office applications (to include MS Word, Excel, PowerPoint, etc.).
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Demonstrated problem-solving skills.
• Must possess strong time management skills.
• Must be able to work in a fast-paced, changing, and challenging environment.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Desired Qualifications:

• Master's degree from an accredited university in a Technical or Managerial related field is desired.
• Experience in Program/Project Management experience across dispersed geographic areas is desired.
• Project Management Professional (PMP) certification desired.
• Prior experience supporting or leading capture and proposal efforts supporting the Department of Defense (DoD) is desired.

Physical Requirements:

• Travel Required ~10% travel required (in support of domestic customer engagements as well as INDUS corporate operations, culture, and business development activities).
• Must be able to remain seated in a stationary position 50% of the time. Must also be able to alternate between sitting, standing, and walking.
• The ability to lift items that may weigh up to 50 pounds.

INDUS is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.