Housing Manager

Department: Housing


Job Status: Full Time

FLSA Status: Exempt


Reports To: HCV & Housing Projects Director

G r a de/Level: 51


A mount of Travel Required: Local only


Job Type: Regular


Positions Supervised: Various HCV staff


W ork Schedule: Regular Business Hours


U n i on: None

Starting Pay Range: $91.468 to $106.582 Annually DOQ

Total Pay Range: $91,468 to $121,948 Annually

Position Close Date: Open until filled with priority given to applications received by Wednesday, September 30, 2026 at 5:00pm

Benefit package includes:

• Medical Insurance-BHA pays 95% for employee only or 90% for family
• Vision Insurance-BHA pays 95% for employee only or 90% for family
• Dental Insurance - 100% Covered by BHA
• Life and AD&D Insurance
• Washington State Retirement (PERS)
• Washington State Deferred Compensation
• Paid Time Off (PTO) Accrual of 150 hours in first year
• Washington State Paid Sick Leave - 1 hour for every thirty hours worked (approx. 69 hours per year)
• 14 Paid Holidays per year
• Longevity Pay
• Employee Assistance Program
• Tuition Reimbursement Opportunities

POSITION SUMMARY

The Housing Manager participates in the planning, organizing and supervision of the day-to-day operations and activities of the Housing Department. This position will assist in developing and updating policies, procedures, processes and forms relating to the administration of housing programs including HCV, LIHTC, LIPH and other funders. As a member of the department leadership team, assists in ensuring compliance through quality control functions in all areas.


E SSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations

may be made to help enable qualified individuals with disabilities to perform the essential functions.

E ssential Function Summaries

1. Supervise and monitor the work of assigned staff. Recommend personnel actions including selection, discipline, termination, reassignment, and promotions. Ensure compliance with federal and state employment laws and regulations, BHA personnel policy and union contracts. Receive and resolve complaints regarding staff. Resolve union concerns or grievances for staff as appropriate. Provides coaching .
2. For all assigned areas of responsibility, ensure compliance with local, state and federal law and regulations and the commitments and requirements of funders. This could include the HCV Administrative Plan, ACOP, 4350.3.
3. Ensure that all files and records meet audit standards in external audits by providing quality assurance oversight.
4. Facilitate the involvement of staff to develop, implement, and continuously improve customer service delivery.
5. Develops and delivers training to department staff, including new hires.
6. Research, analyze and problem-solve complex situations with applicants, participants, landlords, partners and staff.
7. Research, refer, and resolve program violations, including fraud and noncompliance. Make recommendations about participant terminations consistent with governing regulatory policies.
8. Provide leadership to support the strategic plan and mission of the agency.
9. Other duties as assigned.

Specific area of responsibility for this position will include specialized tasks in one or more of the following areas:

• Certifications for HCV, LIHTC, LIPH, PBRA participants
• Reporting and compliance
• HCV Inspections
• Customer service
• Admissions and leasing for HCV, LIHTC, LIPH, and PBRA

POSITION QUALIFICATIONS

Required Education and Experience

Education: A bachelor's degree or equivalent from an accredited college or vocational/technical school.

Experience:
• At least 4 years' experience in Affordable Housing Programs such as Housing Choice Vouchers, Project Based Vouchers, Public Housing, Tax Credit and/or other subsidized housing programs. Previous supervisory experience preferred.

While these requirements are the traditional standards for developing the skills required for this classification, any combination of experience, training and education that demonstrate the ability to successfully perform the essential functions of the classification may be considered.

Bremerton Housing Authority has the discretion to accept any other equivalent combination of education and/or experience when relevant.

Computer Skills:
• Experience using Microsoft Office programs, including Word, Excel, and Outlook.
• Experience with property management software, YARDI systems preferred.
• Experience using various office equipment such as computers, phones, photocopiers, fax machines, mail machines, scanners, etc.

O ther Requirements:
• Must possess a valid driver's license for use in Washington State with the continued ability to be covered under the Housing Authority's auto insurance policies.

Required Competencies
• Accountability - Ability to accept responsibility and account for their actions.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Conflict Resolution - Ability to deal with others in an antagonistic situation.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Decision Making - Ability to make critical decisions while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Financial Aptitude - Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Management Skills - Ability to organize and direct oneself and effectively supervise others.
• Tolerance - Ability to work successfully with a variety of people without making judgments.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Reliability - The trait of being dependable and trustworthy.
• Safety Awareness - Ability to identify and correct conditions that affect employee safety.
• Tactful - Ability to show consideration for and maintain good relations with others.
• Technical Aptitude - HUD Affordable Housing Programs - Technical aptitude: Ability to comprehend complex technical knowledge and terminology of HUD affordable housing programs, specifically Low Income Tax Credit, and accurately follow applicable federal, state and local laws.

WORK ENVIRONMENT

This is primarily an office position. The employee primarily sits at a desk but has the opportunity to move about at will. Hand-eye coordination is necessary to operate various types of office

equipment. The employee will occasionally lift and carry up to 20 pounds. Employee may be

exposed to noise from basic office machine operation. The work environment is fast paced and moderately noisy.

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Stand

Walk

O O

Lift/Carry

10 lbs or less

11-20 lbs

O O

Sit

Manually Manipulate

Reach Outward

Reach Above Shoulder

F

F O O

21-50 lbs

51-100 lbs.

Push/Pull

N

N

Climb

Crawl

Squat or Kneel

N

N N

12 lbs or less

13-25 lbs

26-40 lbs.

O

O N

Bend

Grasp

Speak

O

O F

41-100 lbs

N

O ther Physical Requirements
• Vision (Near)
• Sense of Sound - listening to instructions and customer comments