Patient Care Specialist II

Patient Care Specialist II – Full TimeLocation: 800 Goodlette Rd, Suite 340 Schedule: Monday–Friday, 8:00am–5:00pm Compensation: $18–$20/hr Experience: Minimum 1 year front?office healthcare experience required Traits: Hard?working, punctual, excellent attendanceAbout the RoleThe Patient Care Specialist II provides advanced administrative and patient access support to ensure smooth daily medical office operations. You will independently manage patient registration, insurance verification, referrals, and basic billing issues while delivering exceptional service. This role requires accuracy, professionalism, and the ability to work confidently with minimal supervision.Key ResponsibilitiesRegister patients and verify insurance accurately in the EHRCollect copayments and follow standard cash?handling proceduresProcess referrals, authorizations, and medical record requestsAnswer phones, schedule appointments, and support daily provider schedulesResolve basic billing or documentation issuesPerform clerical tasks (filing, faxing, scanning, uploading documents)Maintain HIPAA compliance and protect patient informationProvide professional, courteous customer service in a fast?paced environmentCoordinate scheduling across multiple providersAudit charts and registration data to correct errorsSupport the Practice Manager and care team with administrative tasksAssist with workflow improvements and new system implementationsRequired QualificationsMinimum 1 year front?office experience in a healthcare settingStrong customer?service skillsHard?working, punctual, and reliable with excellent attendanceHigh attention to detail and accuracyAbility to work independently and multitaskProfessional communication and problem?solving skillsTeam?oriented mindsetCommitment to patient privacy and complianceBenefitsMedical, dental, and vision insurance401(k)Paid Time Off (PTO)Paid holidays